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Full-Time

Customer Satisfaction Advocate

Confirmed live in the last 24 hours

Pavilion Payments

Pavilion Payments

51-200 employees

Payment solutions for gaming industry

Financial Services
Data & Analytics

Entry

Las Vegas, NV, USA

Category
Customer Support
Customer Success & Support
Required Skills
Communications
Customer Service
Requirements
  • Superior customer service skills
  • Self-motivated
  • Excellent communication both written and verbal
  • Attention to detail
  • Excellent typing skills
  • Basic understanding of Computers
Responsibilities
  • Respond to customer inquiries by telephone or e-mail
  • Provide non-technical/basic technical problem resolution
  • Resolve routine and non-routine complex problems
  • Analyze customer's service needs
  • Refer to other service or technical departments for follow-up
  • Utilize customer relationship application or database
  • Record activities and research product information

Pavilion Payments specializes in delivering an array of payment solutions tailored for the gaming industry such as cash advances, e-checks, ATM services, and full-service payment kiosks. By placing a strong emphasis on compliance, security measures, and the integration of advanced analytics, the company ensures robust operational integrity and data-driven decision-making, making it an attractive employer for those keen on impacting important segments of financial transactions in a high-stakes industry.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Las Vegas, Nevada

Founded

1995

Growth & Insights
Headcount

6 month growth

1%

1 year growth

33%

2 year growth

48%