J

JMARK

IT services with people-first technology

Global IT Manager

Full-TimePosted on 10/19/2026
No salary listed
Senior
Bachelor's
Okmulgee, OK, USA
In PersonOnsite in Okmulgee, Oklahoma; travel up to 10%.
IT Operations

About the job

Requirements
  • A minimum of 5 years of experience in information technology and resource management, including coordinating IT operations, projects, or technical teams.
  • A bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent relevant professional experience.
  • Demonstrated experience leading IT functions, managing technical resources, and coordinating vendors or external technology partners.
  • Experience planning and executing hardware and software migrations, upgrades, or major technology implementations.
  • Strong understanding of IT infrastructure, networking, end-user computing, systems administration, and technology support.
  • Ability and willingness to provide hands-on technical support when needed.
  • Experience managing competing priorities, coordinating projects, and delivering results.
  • Ability to communicate technical concepts as practical business recommendations.
  • Ability to work onsite in Okmulgee, Oklahoma, and travel up to 10% as business needs require.
Responsibilities
  • Partner with company leadership and the managed IT services partner to develop and execute technology roadmaps aligned with business objectives.
  • Identify technology opportunities to improve productivity, operational efficiency, security, and business performance.
  • Evaluate technology investments, prepare business cases, and recommend solutions based on business value, cost, scalability, and long-term sustainability.
  • Develop and manage IT budgets, forecasts, and technology lifecycle replacement plans.
  • Collaborate with vendors and business stakeholders to evaluate solutions, negotiate proposals, and coordinate approved technology investments.
  • Drive continuous improvement initiatives, including process automation, technology adoption, and operational efficiencies.
  • Provide hands-on IT support to U.S.-based employees, troubleshooting hardware, software, connectivity, and access-related issues.
  • Coordinate and perform workstation deployments, replacements, configurations, and employee onboarding technology needs.
  • Partner with the managed IT services provider to maintain reliable infrastructure, network connectivity, business applications, and technology platforms across global locations.
  • Lead and coordinate hardware and software migrations, upgrades, and lifecycle management initiatives.
  • Ensure technology implementations align with technical architecture, cybersecurity standards, and support processes.
  • Support cybersecurity initiatives, business continuity planning, incident response coordination, and disaster recovery preparedness.
  • Coordinate technical issues, service requests, escalations, and projects with the managed IT services partner to ensure timely resolution and minimal business disruption.
  • Lead, coach, and develop a small internal IT team, establishing clear priorities, accountability, and opportunities for professional growth.
  • Serve as the primary point of contact with the managed IT services partner, ensuring strong communication, coordination, and service delivery.
  • Collaborate with business leaders and employees across multiple locations and international time zones.
  • Manage technology projects from planning through implementation, coordinating resources, timelines, and stakeholder expectations.
  • Communicate technology priorities, project updates, budgets, performance metrics, and potential risks to company leadership.
  • Build relationships across departments to understand business challenges and deliver practical technology solutions.
Desired Qualifications
  • Previous IT leadership experience within a manufacturing or production environment.
  • Experience supporting or integrating Enterprise Resource Planning (ERP) systems, particularly SAP.
  • Experience working alongside a Managed Services Provider (MSP) or outsourced IT partner.
  • Experience supporting technology operations across multiple facilities, geographic locations, or international teams.
  • Familiarity with cybersecurity best practices, business continuity planning, and IT governance.
  • Experience developing IT budgets, technology roadmaps, and long-term infrastructure investment plans.

About the company

JMARK provides information technology services to organizations of various sizes. It helps businesses maintain continuity and efficiency amid changing technology needs by offering services that align technology with a company’s vision and goals. The company differentiates itself with its “People First, Technology Second” philosophy, meaning technology is used to empower people and improve the work they do, not for technology’s sake. Its goal is to ensure technology supports growth, innovation, and opportunity for its clients by delivering practical, experience-backed IT solutions.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Springfield, Illinois

Founded

1988

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Simplify Jobs

Simplify's Take

What believers are saying

  • The October 3, 2026 blog highlights managed intelligence services and AI orchestration demand.
  • JMARK's May 30, 2025 Mostly Serious investment expands AI training and consulting capacity.
  • The November 24, 2025 Tulsa office opening broadens sales reach across Oklahoma.

What critics are saying

  • National MSPs like CDW, Insight, and WWT squeeze margins with scale and procurement leverage.
  • Microsoft Copilot and bundled security tools commoditize JMARK's managed intelligence offerings by 2027.
  • One large client cyber breach or service outage could destroy trust and trigger churn.

What makes JMARK unique

  • JMARK combines managed IT, cybersecurity, communication, and AI governance for regulated SMBs.
  • Its Springfield headquarters and Tulsa office anchor Midwest coverage for multi-state clients.
  • JBITS, scheduled October 22, 2026, reinforces a strong local brand and client community.

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Benefits

  • Health Insurance
  • Flexible Work Hours
  • Hybrid Work Options

Company News

JMARK
Mar 28th, 2022
JMARK Business Solutions, Inc. recognized as one of the Top 100 Cybersecurity Providers in the World multiple times

JMARK has been named one of the Top 100 Cybersecurity Providers in the World multiple times, and its industry-leading Security Advanced services provide solutions and protection in line with the strongest CISA recommendations.