Infrastructure Engineer

Department Focus:

The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences.

Your Impact:

In this critical role, you will be helping Deliverect build, maintain, and scale infrastructure to support our rapidly evolving global market. We are looking for someone who can lead our high-availability, deployment, and monitoring solutions. Your expertise will directly contribute to the stability and excellence of our platform, ensuring a seamless experience for our global customers while continuously improving our infrastructure and deployment processes.

This is a hybrid role, working 3 days per week from our Casablanca office and 2 days from the comfort of your home, or a fully remote role for Indonesia, working from the comfort of your home.

What you will bring

• 5+ years of technical experience, ideally with 2+ years in a Solutions / Sales Engineering, Engineering, or similar technical customer-facing role.
• a foundational understanding of digital experiences, API architectures, cloud platforms, and microservices-based solutions.
• experience in conducting technical whiteboarding sessions and translating complex technical concepts into clear, concise presentations.
• proficiency in creating technical diagrams and solution architectures.
• strong verbal and written communication, negotiation, and persuasion skills for effective stakeholder management (internal and external).
• a proven ability to lead and contribute to technical discovery meetings, aligning solutions directly to customer and business needs.
• Experience in developing technical content or delivering internal training/enablement sessions is highly valued.
• A Bachelor's degree in Computer Science, IT, Engineering, or a related field (or equivalent practical experience).

What will you do

• Improve the high availability of our Dockerized microservices to ensure platform stability.
• Launch and manage services in Kubernetes to scale our global operations.
• Develop and operate infrastructure via Terraform, promoting automation and standardization practices like GitOps and immutability.
• Deploy releases to production and staging environments while managing the full lifecycle of deployment processes.
• Improve upon our CI/CD pipeline using tools like GitHub Actions to streamline delivery.
• Build and maintain monitoring tools for logging, performance, uptime, and tracing to improve system observability.
• Optimize database performance and manage backups, restorations, and Disaster Recovery Plan (DRP) procedures.
• Collaborate with Engineering teams to provide tooling, development support, and post-incident recovery.
• Contribute to the continuous improvement of IT security best practices and architecting new features.
• Participate in the on-call rotation to ensure rapid incident resolution and stakeholder communication under pressure.

What You'll Gain by Joining Us:

• 4+ years of experience in software engineering or DevOps within an agile, fast-paced environment.
• 2+ years of hands-on experience with Docker and launching services in Kubernetes.
• Technical proficiency in Infrastructure as Code (Terraform) and version control systems like Git.
• Proven experience with Cloud environments, specifically Amazon Web Services (AWS) or Google Cloud Platform (GCP).
• Experience with databases, including solid knowledge of NoSQL (MongoDB is a plus).
• Understanding of CI/CD tools such as GitHub Actions, CircleCI, or ArgoCD.
• Monitoring experience with tools like New Relic, Grafana, or Datadog to drive product quality.
• Knowledge of Python development and experience with a variety of API standards (REST, JSON-RPC, SOAP/XML).
• Familiarity with API clients like Postman or Insomnia and various Linux shells including Bash.
• Excellent written and oral communication skills to effectively engage with both technical and non-technical stakeholders.
• A degree in Computer Science, Engineering, or equivalent work experience.

Our Commitment to Inclusion:
We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.