Specialist - RMH Philanthropy

Department Overview

Ronald McDonald House® is an independent, nonprofit 501(C)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need, removing barriers so they can be at the heart of their child’s care and ensure the best possible health outcomes. Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, affording to remain together while a child undergoes treatment far from home, or accessing basic medical and dental care in underserved communities. Through our resources and community partnerships, we help families gain access to healthcare services and stay together during critical moments in their children’s lives. We are enjoying the flexibility of a hybrid work model, in which Ronald McDonald House Global employees spend part of their week connecting with co-workers in our state-of-the-art McDonald’s headquarters in the booming West Loop of downtown Chicago. For more information, visit ronaldmcdonaldhouse.org.

The Philanthropy team leads the execution of Ronald McDonald House’s global fundraising in support of the organization’s bold 2030 ambitions: to double the number of families served worldwide, address the most critical unmet needs of families, advance family‑centered care as the global standard, and sustain system‑wide revenue above $1 billion. The team drives significant philanthropic revenue while simultaneously building the systems, capabilities and culture required to scale fundraising impact across the global system. The Philanthropy team is responsible for generating approximately $30+ million annually in philanthropic funds through a diverse and growing portfolio of revenue streams. These include corporate partnerships, individual and major gifts, planned giving, foundation grants, cause‑related marketing and signature events.

Duties

Role Summary

Reporting to the Manager, Institutional Philanthropy, the Specialist, Institutional Philanthropy will serve as a key member of the Philanthropy team, with a focus on supporting corporate donor activation and stewardship deliverables. This person will provide administrative and logistical support and assist in the execution of successful institutional partnerships, including financial and in-kind support, as well as employee engagement and cause marketing campaigns.

Responsibilities

Relationship Management & Donor Stewardship

• Support the Institutional Partnerships team in developing, managing, and stewarding institutional partnerships by providing comprehensive logistical and administrative support.
• Serve as a secondary point of contact for partners, addressing inquiries, providing support, and ensuring a positive and mutually beneficial partnership experience.
• Assist with the continued development and ideation of activation materials to support partners’ marketing and employee engagement campaigns.
• Support the execution of each individual partner cultivation/stewardship plan, working with internal colleagues and external partners on fundraising and marketing activation deliverables.

Project Management & Department Support

• Serve as the frontline customer service representative for the Institutional Partnerships team by supporting RMH Chapter inquiries and managing the corporate partner inbox. This will include responding to all inquiries in a timely manner, conducting basic prospect research for incoming inquiries and conducting initial qualification calls as needed.
• Coordinate and implement team processes for in‑kind donations, working cross‑functionally and with Chapters to identify budget‑relieving resources and manage the distribution of donated goods.
• Responsible for sending donor communications including drafting and sending acknowledgment letters and stewardship touchpoints.
• Gather, research, synthesize, and analyze data and information to prepare stewardship reports. This includes the development and execution of surveys in partnership with the RMH system.
• Actively develop and maintain digital collateral and resources for Chapters and partners.
• Collaborate Finance and Philanthropy Operations to track and manage incoming partner payments and manage Chapter disbursements. Support the execution of partner and Chapter agreements as needed.
• Arrange meetings with staff, donors, prospects and others as requested by team leadership.

Data Management and Prospect Research

• Maintain database ensuring moves management, the accuracy of donor profiles, prospect information, mailing lists, and other records.
• Research and identify prospective donors using various search methods and software to assist in the cultivation of new relationships.

Knowledge/Skills

• Fundraising or account management experience, preferably in a non‑profit setting.
• Ability to manage complex deadlines and cross‑team projects to ensure deliverables are completed on time and meet donor expectations.
• Ability to communicate effectively and provide exceptional customer service to diverse audiences, including donors, prospective donors, and staff.
• Strong project management skills and ability to manage multiple projects or initiatives simultaneously.
• Ability to thrive in fast‑paced environments while remaining flexible, collaborative, and deadline‑driven.

Education/Experience

• Bachelors degree.
• 2+ years of experience in fundraising, preferably with a focus on securing, activating and stewarding corporate or foundation partnerships and/or cause marketing campaigns.

Qualifications

Compensation

Bonus Eligible: YES

Long - Term Incentive Eligible: NO

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $64,163.00 - $80,204.00 per year.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.