HR Specialist/Executive - Learning & Development

Job Responsibilities:

【Learning & Development】- 70%
- Coordinate and deliver learning programs aligned with business needs (e.g., Leadership Workshops, Talent Wednesday, Capability College).
- Prepare and maintain learning materials, including slides, manuals, and e-learning content, ensuring quality and consistency.
- Manage training logistics, vendor communication, and participant coordination to ensure a seamless learner experience.
- Track attendance, collect feedback, and conduct program effectiveness review for continuous improvement.
- Prepare and consolidate monthly, quarterly, and annual training reports, including completion rates, engagement data, budget utilization, and key insights for management review.
- Support annual learning budget planning and expense tracking.
- Facilitate new joiner onboarding and company orientation to ensure smooth cultural integration.
- Maintain accurate and updated training data and records in the system.


【People & Culture Projects】-30%
- Participate in assigned HR development or engagement projects (e.g., Onboarding Revamp, Talent Review, MBO Development, Engagement Survey follow-up).
- Collaborate with PNC and cross-functional teams to implement and communicate project deliverables.
- Conduct data collection, analysis, and documentation to support project progress and improvement.
- Identify and recommend process enhancement opportunities related to learning and employee experience.

【學習與發展（Learning & Development）－70%】
規劃與執行符合業務需求的教育訓練專案（如領導力工作坊、Talent Wednesday、Capability College）。
製作與維護訓練教材（簡報、手冊、線上課程等），確保內容品質與一致性。
管理訓練相關行政與執行流程，包含講師與供應商聯繫、學員報名與課程後勤安排，提供流暢且良好的學習體驗。
追蹤課程出席率與滿意度，蒐集學員回饋，進行訓練成效檢討與改善。
製作與彙整月報、季報及年報，內容包含課程完成率、學員參與度、預算使用情況及管理層參考之關鍵洞察。
協助年度訓練預算規劃與費用控管。
執行新進同仁入職訓練與公司導向課程，確保順利融入組織文化。
維護並更新訓練紀錄與系統資料，確保資訊正確且完整。

【人才與文化專案（People & Culture Projects）－30%】
參與人資發展或員工參與相關專案（例如：入職體驗優化、人才盤點、能力發展、員工意見調查後續行動等）。
與人資團隊及跨部門合作，推動並溝通專案成果。
進行資料蒐集、分析與文件整理，支援專案進度追蹤與成果檢討。
針對學習流程與員工體驗提出優化建議與改善方案。

Requirements:

1.    Education: Bachelor’s degree or above (preferably in HR, Psychology, Business, or related fields).
2.    Experience: Minimum 3 years in Learning & Development or HR-related roles, preferably in dynamic or multi-brand organizations.
3.    Skills and Competencies:
• Strong coordination and project management skills.
• Excellent interpersonal and communication abilities.
• Analytical mindset with attention to detail and follow-through.
• Proficient in MS Office (Excel, PowerPoint) and familiar with digital learning tools (e.g., Canva, Gamma, Learning Hub).
• Fluent in both English and Chinese (spoken and written).
4.    Personal Attributes:
• Growth mindset and self-driven learner.
• Accountable, organized, and adaptable to change.
• Collaborative team player passionate about people development and culture building.

任職條件（Qualifications）

學歷要求：
　大學以上學歷，主修人力資源管理、心理學、企業管理或其他相關科系者佳。

工作經驗：
　具三年以上學習與發展（Learning & Development）或人力資源相關工作經驗，
　曾於多品牌或快速變動的組織中工作者尤佳。

技能與核心能力：
　• 具良好的協調與專案管理能力。
　• 具優異的人際互動與溝通能力。
　• 具備分析思維，注重細節並能確實執行後續行動。
　• 熟悉 Microsoft Office（特別是 Excel、PowerPoint），並了解數位學習工具（如 Canva、Gamma、Learning Hub 等）者佳。
　• 中英文聽說讀寫能力良好。

個人特質：
　• 具成長型思維，樂於自我學習與持續成長。
　• 做事負責、有條理，並能靈活應對變化。
　• 具團隊合作精神，熱衷於人才發展與企業文化推動。