Director – Employee Safety & Security

Position Description

Base pay is influenced by several factors including a candidate’s qualifications, relevant experience, and anticipated contributions to meet the needs of the business, along with internal pay equity and external market driven rates. The salary range displayed has not been adjusted for geographical location. This range has been created in good faith based on information known to Capital Blue Cross at the time of posting and may be modified in the future. Capital Blue Cross offers a comprehensive benefits packaging including Medical, Dental & Vision coverage, a Retirement Plan, generous time off including Paid Time Off, Holidays, and Volunteer time off, an Incentive Plan, Tuition Reimbursement, and more.At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.” 

The Director of Employee Safety & Security is responsible for developing, implementing, and leading the organization's enterprise-wide employee safety, physical security, emergency preparedness, workplace violence prevention, and security risk management programs. This role protects employees, visitors, executives, facilities, and organizational assets through the development of security strategies, emergency response protocols, security technologies, training programs, investigations, and partnerships with law enforcement, public safety agencies, and security vendors. The Director serves as the organization's primary subject matter expert for workplace safety and physical security and is responsible for fostering a proactive culture of safety, preparedness, and risk awareness while ensuring compliance with applicable regulations, industry standards, and organizational policies. Responsibilities include executive protection support, active threat preparedness, crisis response, business continuity coordination, security technology oversight, and employee safety education. The Director ensures physical environment supports organizational performance with a safe, efficient, and complaint environment. This is a highly visible position working with all levels across the organization and requires a consultative and collaborative approach with strong drive for results and follow-through. This position partners closely with the Executive Office, Human Resources, Legal, Vendor Alliances, Facilities, and IT&D on a routine basis.

Responsibilities and Qualifications

• Develop and lead the enterprise Employee Safety & Security strategy, roadmap, and governance framework.
• Conduct ongoing security, safety, and workplace risk assessments and implement mitigation plans.
• Direct all physical security programs, including access control, badging, surveillance, alarms, and visitor management.
• Report significant security events and mitigation plans to senior leadership.
• Oversee workplace violence prevention, threat assessment, and threat management programs; lead active threat, hostile intruder, and workplace violence preparedness programs and develop and deliver employee safety and security awareness campaigns, training programs, and drills.
• Lead investigations involving security incidents, threats, workplace violence, and employee safety concerns.
• Develop, maintain, and test emergency preparedness, response, crisis management, and incident response plans.
• Coordinate organizational response to emergencies, security incidents, and critical events.
• Manage relationships with law enforcement, emergency management agencies, and public safety organizations.
• Oversee executive protection planning, risk assessments, and related security protocols.
• Ensure compliance with OSHA and applicable federal, state, and local safety and security requirements.
• Lead enterprise safety programs, including fire safety, emergency equipment readiness, and safety committees.
• Direct security technology strategy, including surveillance systems, monitoring solutions, and physical security enhancements.
• Oversee security vendors, guard services, consultants, and third-party security providers.
• Monitor emerging threats, security trends, and intelligence information affecting organizational operations.
• Partner with Human Resources, Legal, Facilities, Risk Management, Compliance, and Information Security teams to develop and maintain strategies on safety and security matters. Assist with disaster recovery and business continuity plans.
• Establish and monitor key performance indicators, incident metrics, and security program effectiveness measures.
• Develop and manage departmental operating and capital budgets.
• Provide regular safety, security, and preparedness updates and recommendations to executive leadership.

Skills:

• Strong analytical, problem-solving, project management, critical thinking and decision-making skills, using a comprehensive approach with strong attention to detail.
• Proficient Microsoft platform experience.
• Ability to use a computer, involving repetitive motion, and sitting for long periods of time.
• Strong leadership skills with the ability to collaborate across functions and influence senior stakeholders.
• Strong strategic planning and organizational skills with the ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal, with the ability to build relationships across all levels of the organization.

Knowledge:

• Seen as a ‘team player’ with a consultative style and ability to exercise a high degree of professionalism and diplomacy in interactions with all levels of the organization.
• Strong knowledge of building systems, workplace safety, sustainability, and regulatory compliance.
• Experience with outsourced management models and vendor partnerships.
• Demonstrated solid judgment and experience assessing risk relative to the business.
• Strong consulting skills and ability to influence decisions to a positive business outcome.
• Excellent follow through skills and the ability to anticipate and address needs proactively.
• Ability to maintain perspective, balance, and focus through challenge, uncertainty and change.

Experience:

• 10+ years of progressively responsible experience in corporate security, public safety, emergency management, law enforcement, military security, or related field.
• 5+ years of leadership experience managing enterprise safety and security programs
• Experience developing emergency management and crisis response programs.
• Experience leading security investigations and threat assessments.
• Experience managing security technologies and third-party security vendors

Education and Certifications:

• Bachelor’s degree in Criminal Justice, Security Management, Emergency Management, Public Safety, Business Administration, Risk Management, or a related field with 6 years or relevant experience or 10 years of relevant experience in lieu of a degree.

Physical Demands:

• Ability to lift over 20 pounds.
• Ability to travel to company facilities.
• Ability to use a computer, involving repetitive motion, and sitting for long periods of time.
• Ability to work onsite 4-5 days of the week.

About Us

We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues, and be encouraged to volunteer in your community.  We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live. 

Compensation: 122790 to 228030 (USD)