Brand Representative

Company Description

About Publicis Commerce: Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.

Overview

This role is dedicated to educating and empowering young girls by delivering engaging product presentations and demonstrations in schools. The Brand Representative will foster awareness of feminism, and the challenges faced during life cycle changes. Successful candidates will achieve defined daily, weekly, and monthly targets while effectively managing their territory and workload.

Responsibilities

• Cultivate and maintain strong relationships with internal and external stakeholders.
• Deliver exceptional product demonstrations and presentations to target audiences.

• Achieve presentation targets through effective product sampling and promotion.
• Representing the brand with integrity and professionalism.
• Ensure thorough product knowledge among target audiences.
• Ensure you have all necessary materials and stock prepared in advance for your presentation.
• Arrange for frequent collection of stock from the relevant warehouse to ensure consistent availability

Qualifications

• Grade 12
• Exceptional relationship-building and time management abilities with a proven track record of meeting deadlines and targets.
• Self-motivated and disciplined individual with a strong work ethic.
• Full-time availability from Monday to Sunday depending on the schedule
• Hours of work: early morning from 07:00 to 15:00 daily during school presentations and 09:00 to 17:00 during retail execution.
• Possesses the ability to work effectively in both formal and informal settings.
• Demonstrated ability to think critically, problem-solve, and adapt to challenging situations while maintaining professionalism and objectivity.
• Proficiency in Microsoft Office.
• Excellent Presentation Skills.

Additional Information

Key Performance Areas 

Relationship Management:

• Build and maintain strong professional relationships with internal and external stakeholders.
• Effectively engage diverse audiences in product discussions, tailoring communication to specific target groups.
• Develop trust and rapport with learners and school representatives through approachable demeanour.
• Foster a strong and collaborative working relationship with your field administrator.

Operational Excellence:

• Consistently achieve and exceed daily, weekly and monthly targets.
• Meet all assigned targets and complete reporting requirements in a timely manner, particularly where KPIs are used to measure performance
• Provide timely responses to queries and requests.
• Proactively identify opportunities to enhance performance and exceed client expectations.
• Demonstrate accountability for achieving KPIs and driving overall team success.
• Create exceptional product experiences through in-depth product knowledge, active listening, and needs assessment.
• Convey enthusiasm and passion for the product during presentations and demonstrations.
• Optimise time management and adhere to appointment schedules to meet stakeholder expectations.
• Safeguard and maintain sampling stock in excellent condition.
• Safeguard and properly maintain all equipment provided for presentations and promptly report any damage or theft to the field administrators or management.
• Required to collect presentation stock (e.g., samples) from the relevant warehouse and store a portion securely in your personal capacity, ensuring it is kept safe and in good condition.
• Assist with the coordination and execution of retail promotions during school holidays and other peak periods, as required.

Reporting and Compliance:

• Assume responsibility for the care and maintenance of assigned company assets.
• Adhere to all internal and external policies, procedures, and regulations.
• Keeping a manual log book of all travel and submitting monthly/weekly logs as required by your manager.
• Provide timely updates to management regarding performance, challenges, and opportunities.
• Utilise the Retail Cloud system to record accurate and detailed information for every school session planned each day
• Ensure all data is entered promptly and correctly on Retail Cloud
• Maintain accurate records of sample distribution and reconcile against attendance.

Personal Development:

• Monitor and ensure timely completion of mandatory training and development courses through the company’s internal learning systems
• Demonstrate a strong commitment to continuous learning and improvement through utilisation of available resources.

Previous Work Experience 

• Minimum of one year of sales or training experience.
• 2 years field background and experience
• Proven ability to thrive in fast-paced, high-pressure environments.
• Demonstrated success in working independently with minimal supervision.
• Exceptional presentation skills with a proven track record of impactful delivery.
• Adherence to high professional and ethical standards.
• Proficiency in utilising business reporting tools

Required Transportation and Technology 

• Valid Driver’s License
• Possess a reliable personal vehicle not older than 10years with a valid roadworthy certificate.
• Maintain valid business insurance for your vehicle, including coverage for any courtesy vehicles used
• Own a reliable smartphone with sufficient storage capacity for application downloads and image storage.