Family Relations Specialist

Are you passionate about helping children succeed? Do you want to join a team of dedicated professionals committed to creating an environment where children thrive? At Pediatrics Plus, we work to empower children to conquer their world. Pediatrics Plus is a specialized pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. We are looking for individuals in the Central Arkansas area who are eager to advocate for families and children with compassion and a heart of service through the role of Family Relations Specialist. 

What we offer: 

• Competitive Pay 
• Paid Time Off – 15 days annually 
• Medical, Dental, & Vision Insurance 
• 401K with Company Matching 
• Company Discounts & Incentives 
• Professional Development and Leadership Growth Opportunities 
• State of the Art Facilities & Technology 

Pediatrics Plus provides all of the necessary training to start your career as a Family Relations Specialist, as well as opportunities to grow with us through professional development. Our training program will provide all the tools you need to excel as you learn to engage and guide families as they seek evidence-based therapies that their child(ren) need for growth and development. 

What you will do: 

The Family Relations Specialist completes the referral process for outpatient therapy and developmental preschool operations. 

• Completes the referral intake process, updates necessary systems, and requests needed paperwork.   
• Explains insurance benefits, discusses funding options, and schedules outpatient evaluations with parents.   
• Schedules outpatient therapy and developmental preschool initial evaluations with parents.   
• Communicates effectively and timely with state agencies and on-site locations to ensure quality of referral process, including phone calls and emails.   
• Responds positively to feedback concerning job performance.   
• Communicates any needs or concerns with leadership.   
• Participates in one-on-one meetings with leader.  
• Upholds and incorporates the core values, mission, and philosophy of Pediatrics Plus into all job responsibilities.   
• Displays an understanding of the leadership style of Pediatrics Plus.   
• May perform other related and non-related duties, as assigned.   

What you have: 

• Ability to communicate effectively and professionally with a wide variety of people.   
• Must be able to work with clients birth to age 21 and their families.   
• Strong organizational skills with attention to detail and accuracy.   
• Computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.   
• Ability to handle multiple tasks in a very busy environment.   
• Ability to read and interpret documents such as safety rules, policies, and other company documents.   
• Ability to write routine reports and correspondence.   
• Ability to effectively present information in one-on-one and small group situations.  
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Reports for work dressed appropriately and complies with company policies regarding the dress code.  
• Ability to maintain regular and punctual attendance.  
• Ability to complete tasks in a timely manner.  

Requirements: 

• High School Diploma or equivalent.  
• Bachelor’s Degree, preferred.   

Physical Demands: 

While performing the duties of this job, the team member is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The team member is regularly required to move including walking, running, jumping, and sitting. The team member is regularly required to use hands and fingers to handle, lift, reach, and feel. The team member is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The team member must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. If the team member is working at a Farm location, they must be comfortable around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals. 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.