Salary Range: 110000 to 130000 (Currency: USD) (Pay period: per-year-salary)

Responsibilities will include:

• Form close relationships with customers to become their trusted ad tech advisor
• Scope, vet, and manage the technical set-up of Flashtalking solutions on behalf of clients
• Deliver new customer onboarding training as well as just-in-time training on new features and capabilities
• Serve as a product and platform expert and share that expertise with customers and colleagues
• Closely monitor customer campaigns and tenaciously troubleshoot technical issues
• Establish meaningful relationships with the Product and Engineering teams, providing product feedback, leading product demonstrations and maintaining integrations with third-party platforms
• Partner with the Campaign Management team by analyzing campaign configuration and offering recommendations to improve performance and operational scale
• Work closely with Account Managers in identifying areas to deepen our customer relationships
• Share industry and product knowledge internally via trainings which can range in focus from select individuals to org-wide presentations
• Identify ways to improve the operational effectiveness and efficiency of the SE team
• Serve as a lead touchpoint for platform-level integrations and product rollouts in partnership with Engineering, Product and Strategy teams
• Help facilitate new business development relationships and foster current partnerships

Who You Are:

• Excellent client facing skills and ability to lead technical conversations with confidence
• Demonstrated ability and confidence in working autonomously
• A strong foundation and aptitude for all things digital, specifically focused on ad serving, dynamic creative, programmatic, data management, attribution, operations, dataflow and processing pipelines, reporting platforms, identity technology, tag/endpoint interactions, and API fundamentals
• A proven track record in owning, driving, and delivering against projects of varying complexity, focus area, and stakeholder composition
• An openness to learn and confidence to ask questions in a self-starter environment
• A steadfastness to clear and concise communication, with the ability to translate potentially complicated technical situations to a variety of audiences
• Ability to motivate and shift perspective in the interest of preserving relationships and communication
• Experience in Ad Tech is essential, preferably working with agency side ad servers or trading platforms

Why Mediaocean?

• Competitive total compensation, including 401(K) employer match and financial wellness seminars 
• Extensive medical, dental, and vision plan – Keep your family (or just yourself!) safe and healthy
• Flexible time off – In addition to our 14 company holidays, we provide open PTO to all U.S.- based Mediaocean employees. So take a sick day, vacation day, or mental health day 
• Bonding Leave – After six months of employment at Mediaocean, mothers and fathers, including same-sex parents, can take job-protected, paid time off to bond with their child within the first 12 months of the child’s birth or adoption 
• Insurance, Pet Insurance, employer matched Health Savings Account and Flexible Spending Accounts
• Professional development – Personalized development plan created with your manager, continuous internal and external trainings, official company-wide mentorship program, professional development rewards program, management, leadership, and function-specific training for top performance, education reimbursement 
• Get rewarded for demonstrating Mediaocean values 
• Active affinity-based groups – Form connections with similar peers in offices around the world. Groups include: Women at MO, Black Employees at Mediaocean (BEMO), Pride at MO, Mi gente (Hispanic/Latinx community), AAPI at MO, Parents at MO, International Enrichment, Language Lovers, Books & Beyond, DEI in Engineering, and Mental Health & Wellness, and Caregivers United  
• Wellness opportunities – Free virtual yoga and abs and glutes classes, company-paid Headspace meditation app membership, company-wide steps challenges, complimentary snacks in-office   
• Bikeshare program in select offices, (Divvy and CitiBike for Chicago and New York offices)  
• All of these benefits/perks are effective on the date of hire