Park Place Seniors Living

Runs senior residences and nursing care homes

Administrative Assistant - Hardisty Care Centre

Administrative SupportConfirmed live in the last 24 hours

Full-timeEdmonton, AB, CanadaNo salary listedIn-person

About the Job

Requirements

Certification in health care office management.
A minimum of 3 years of administration or related experience, or an equivalent combination of training and experience in a relevant field.
Familiarity with scheduling software and proficiency in information technology tools, including Microsoft Office applications and virtual communication platforms.
Strong verbal and written communication skills in English.
Demonstrated communication and conflict resolution skills.
Ability to establish and maintain cooperative relationships with personnel and harmonious relations with clients and families.
Physical ability to carry out the duties of the position, including lifting, walking, reaching, bending, pushing, standing, and sitting, with lifting up to 30 pounds.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to operate office-related equipment.
Attention to detail and strong presentation skills.
Proficiency in managing priorities and handling multiple tasks simultaneously.
Strong organizational and multitasking skills, with the ability to create order and structure from complex situations.
Ability to manage stressful work situations with dexterity.

Responsibilities

Support the Site Leader and Office Manager with Resident processes, including admission and discharge.
Manage Resident and tenant statistics, maintain accurate and current records, and routinely forward them to the Site Leader.
Coordinate, implement, and audit quality improvement initiatives based on the Park Place Quality Improvement Program in collaboration with the Site Leader.
Identify, plan, and participate in services, orientation, and training programs.
Participate in leadership, organizational, and planning meetings and take minutes as requested.
Maintain cooperation, communication, and liaison with employees and other professionals involved in providing care to Residents.
Maintain current knowledge of Park Place policies, procedures, and relevant legislation; interpret and implement them as necessary; and recommend policy and procedure changes.
Maintain strict confidentiality of information obtained through the employment relationship.
Assist department managers with employee onboarding and organize staff schedules.
Order supplies for multiple departments.
When the Receptionist is off duty, receive, assist, and direct Residents, tenants, families, visitors, and employees within the facility, including accompanying visitors to destinations as required.
Answer, direct, and respond to phone calls and queries.
Perform clerical duties, including filing, word processing, typing minutes, and sorting and distributing incoming and outgoing mail.
Direct the shipping and receiving of supplies for the Park Place Home.
Prepare and mail monthly Resident and tenant pre-authorized payment information slips.
Manage financial transactions, maintain accurate and current records, and reconcile the Residents’ Comfort Account and Petty Cash Account.
Prepare cheques for the Site Leader’s signature to reconcile Comfort or Activity Accounts.

Desired Qualifications

Experience in healthcare settings.
Experience with Microsoft 365.
Experience working on a SharePoint platform.

Position : Administrative Assistant
Employment : Permanent-Full time
Working Hours : 08:00AM – 04:00PM (7.5 hrs/day)
Location : Hardisty Care Centre, Edmonton AB

If you’re a caring individual and passionate about making a difference in the lives of the seniors we serve, then JOIN US and become part of our Team!

The Administrative Assistant, reporting to and supporting the Site Leader and the Office Manager, is usually the first point of contact for anyone entering the Park Place Home, thus must be a positive, outgoing, and informed presence, willing to attend to others’ needs and become a vibrant part of the Park Place Home’s community. Serves Residents, families, visitors, and employees in a welcoming manner, assisting and supporting as required. Is a member of the Home’s Leadership Team and is a resource to all Residents and tenants, their families, employees, volunteers and all other stakeholders at the Park Place Home. The Administrative Assistant ensures a commitment to Resident safety and to our “culture of safety” as per the Strategic Directions of Park Place Seniors Living.

TYPICAL DUTIES AND RESPONSIBILITIES:

Working and communicating closely with the Site Leader and Office Manager, supporting all Resident processes including admission and discharge.
Manages Resident and tenant statistics, keeping accurate and current records and
forwards routinely to Site Leader.
In collaboration with the Site Leader, coordinates, implements, and audits quality
improvement initiatives based on the Park Place Quality Improvement Program.
Identifies, plans and participates in services, orientation, and training programs.
Participates in a variety of meetings which include leadership, organizational, and planning meetings and takes minutes as requested.
Maintains close cooperation, communication, and liaison with employees and other professionals involved in the provision of care to Residents.
Maintains up-to-date knowledge of Park Place’s policies and procedures and relevant legislation. Interpret and implement these as necessary. Recommends changes in policy and procedures.
Maintains strict confidentiality of information gained because of the employment
relationship.
Provide assistance to department managers in facilitating employee onboarding and organizing staff schedules.
Orders supplies for multiple departments.

When the Receptionist is off duty:

Cordially receives, assists. and directs Residents, tenants, families, visitors, and
employees within the facility, including accompanying visitors to their destination as required.
Answers, directs, and responds to phone calls and queries.
Clerical duties including filing and word processing (e.g., typing minutes), sorting and distributing incoming and outgoing mail.
Responsible for directing the shipping and receiving of supplies for the Park Place Home.
Prepares and mails monthly Resident and tenant Pre-Authorized Payment information slips.
Manages financial transactions, keeping accurate and current records and reconciling the Residents’ Comfort Account and Petty Cash Account.
Prepare cheques for Site Leader’s signature for reconciliation of Comfort or Activity Account.

QUALIFICATIONS AND EXPERIENCE:

Certification in health care office management
Minimum 3 years’ administration or related experience. (Experience in healthcare settings is an advantage)
OR equivalent combination of training and experience in relevant field (equivalences may be considered).
Familiarity with scheduling software and proficiency in IT tools, including Microsoft Office Applications, and other virtual communication platforms. (Experience in Microsoft 365 is a plus)
Experience working on a SharePoint platform is an asset.

SKILLS AND ABILITIES (Must Have):

Strong verbal and written communication skills in English.
Demonstrated communication, and conflict resolution skills required
Must be able to establish and maintain cooperative relationships with all personnel, as well as harmonious relations with clients and families
Physical ability to carry out the duties of the position
Ability to work independently and collaboratively in a fast-paced environment
Ability to operate office-related equipment.
Attention to details and demonstrates strong presentation skills
Proficient in managing priorities and handling multiple tasks simultaneously.
Exceptional organizational and multi-tasking skills with innate ability to create order and structure from complex situations.

PHYSICAL DEMANDS:
The Administrative Assistant position requires lifting, walking, reaching, bending, pushing, standing, and sitting. Lifts a maximum of 30 lbs. Must be able to manage stressful work situations with dexterity.

Hardisty Care Centre welcomes applications from individuals with diverse cultural backgrounds, religious beliefs, and care experiences, recognizing the value diversity brings to high‑quality resident care. We are committed to maintaining an inclusive, respectful, and professional workplace that supports equity, collaboration, and compassionate care, while fostering positive working relationships among staff, residents, and families.

NOTE: We thank all applicants for their interest; however, only those applicants selected for an interview will be contacted.

About the Company

Park Place Seniors Living

Runs senior residences and nursing care homes

Park Place Seniors Living runs retirement residences and care homes for seniors in British Columbia, Alberta and Ontario. Its communities span independent living, assistance with daily tasks and long-term care for people who need round-the-clock nursing. Long-term care homes also support residents with dementia through secured entrances and continuous monitoring, while retirement residences bundle meals and household services into accommodation fees. Residents pay privately or share care and accommodation costs with provincial health authorities through subsidized placements. Founded in 1993, the company is headquartered in Vancouver, British Columbia.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Vancouver, Canada
Founded: 1993

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