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Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Fitness Trainer

Fitness & Sports InstructionPosted on Nov 5
Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 18 years old.
  • Must be willing to obtain CPR/AED certification; training is provided by Planet Fitness.
  • Must hold a nationally certified training certificate.
  • Must have basic computer proficiency.
  • Must be able to stand and move throughout the club continually during shifts.
  • Must communicate continually in person or by phone during shifts.
  • Must be able to lift up to 75 pounds.
  • Must be able to work around toxic chemicals during shifts.
  • Must frequently clean and sanitize equipment and facilities.
  • Must bend and twist as needed to accomplish tasks.

Responsibilities

  • Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
  • Engage with members on the club floor about their fitness goals, instruct them in the safe use of equipment, and provide support as needed.
  • Connect with members on the club floor, offer assistance, support their fitness journeys, and uphold club policies.
  • Frequently walk all fitness areas to ensure a positive member experience and promptly address identified issues.
  • Call prospective members, conduct tours, assess membership needs, and offer trainer services.
  • Greet members and guests as they enter and exit the club and assist with questions or concerns during check-in.
  • Answer phones courteously and assist callers with inquiries.
  • Regularly clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and the assigned area.
  • Clean and sanitize restrooms, keep them stocked and clutter-free, and follow the routine cleaning schedule.
  • Contribute to a safe and healthy workplace by following applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and working safely.

Desired Qualifications

  • Six to twelve months of experience in a customer service environment is preferred.

About the Company

Planet Fitness

Low-cost gym franchise, Judgement Free Zone

Planet Fitness runs and licenses a network of fitness centers that offer low-cost memberships and a Judgement Free Zone to attract first-time and casual exercisers. Members access cardio and circuit-training equipment in a non-intimidating environment, with monthly fees starting around $10. Revenue comes from franchise royalties and fees, corporate-owned gyms, and equipment sales to franchisees. The goal is to make fitness affordable and accessible to a broad population, using franchising to enable rapid, nationwide growth.

Company size
10,001+
Company stage
IPO
Headquarters
Hampton, NH
Founded
1992

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