Food Service Worker
About the job
- One year of food service experience is required.
- Knowledge of techniques and equipment for preparing, serving, storing, and handling food and beverage products is required.
- Ability to add and subtract, charge appropriately, and distribute change to customers is required.
- Ability to suggest merchandise or goods to customers to influence purchases is required.
- Knowledge of customer-service principles and processes for serving the public is required.
- Assist with food preparation, including creating fruit cups, maintaining the salad bar, and stocking food supplies.
- Engage with customers, answer questions, provide information about procedures or policies, and communicate about orders, comments, and complaints.
- Set or identify prices and record sales in the point-of-sale system; receive payments by cash, check, credit card, voucher, or automatic debit; issue receipts, refunds, credits, or change; ensure payment and change accuracy; and balance the cash drawer at the end of each shift.
- Contribute to a positive team environment, recognize individual and team accomplishments, identify changes in morale or performance, and maintain a calm demeanor during high-volume periods or unusual events.
- Organize and stock supplies, service stations, and products; rotate products and stock grab-and-go items during the shift; and follow placement protocols to optimize sales.
- Follow operational policies and procedures and health, safety, and sanitation guidelines.
- Clean, sanitize, and organize work areas, utensils, and equipment; clean service and seating areas; scrub and polish counters, tables, and other equipment; and sweep, mop, and wash dishes to maintain sanitary facilities.
- Strong food preparation skills are preferred.
About the company
Continental Services is a contract dining management company that provides fresh, handcrafted food for corporate workplaces, grab-and-go pantry-style vending, special events, and luxury yachts. The company runs on long-term contracts and event-based services, delivering tailored dining solutions through on-site staffing, menu design, catering operations, and specialized yacht provisioning. By managing client needs end-to-end, Continental ensures high-quality food and reliable service for businesses, events, and luxury vessels. What sets Continental apart is its collaborative culture, flexible hours, and a track record of adapting to crises (notably its COVID-19 response, where it fed frontline health workers), along with its focus on reimagining workplace dining. The company’s goal is to be a trusted partner for corporate dining, events, and luxury hospitality by delivering customized, consistent, and dependable food experiences while supporting clients’ operational needs.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Troy, Michigan
Founded
1989
Get referred to Continental Services
See people who can refer or advise you
Simplify's Take
What believers are saying
- Continental claims more than 3,000 clients, including Fortune 100 companies, as of April 2026.
- Updated July 2026 materials highlight award-winning teams and 24/7 service technicians.
- Its Midwest footprint spans Detroit, Cleveland, Columbus, Indianapolis, and other dense markets.
What critics are saying
- Private-equity ownership shifted to Morgan Street Holdings in November 2024, pressuring exit-driven execution.
- Michigan Central and similar premium accounts concentrate revenue in event-driven, discretionary spending.
- Workplace dining demand stays fragile if remote work reduces on-site headcount through 2026.
What makes Continental Services unique
- Detroit-founded since 1989, Continental serves workplaces, events, and yachts across the Midwest.
- It pairs contract dining with micro-markets, coffee, delivery, and custom culinary programs.
- Michigan Central named Continental exclusive catering partner on April 20, 2026.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Meal Benefits