Sales & Education Advisor

We are seeking an experienced beauty advisor that is passionate about the clean color category and safe, performance driven ingredients. They will be an example and advocate of the ILIA lifestyle and a champion of our in-store presence and client experience. Strong communication skills are critical for this candidate as it will enable them to educate the store teams on our unique point of difference.  

This role is open to candidates located in the Cleveland, OH metropolitan area and reports into the Sales, Artistry & Education Account Executive, River Valley. 

ILIA Sales and Education Advisor’s responsibilities include:

Sales

• Drive and exceed sales goals as determined by ILIA through store visits for support, events and relationship building.

• Coordinate store visit schedule with manager and strategize plans to achieve sales goals and execute corporate initiatives.

• Create monthly calendar to support focus doors and to achieve sales goals.

• Superior selling skills with proven ability to set and achieve sales goals

• Effective and engaging training skills that deliver consistent sales results

• Proven ability to build relationships, drive sales and provide outstanding customer service

• Partner with store and brand field leadership team, to ensure new store openings are executed

Training, Events & Education

• Educate store teams on hero products to increase the BAs ability to recommend products to clients and drives retail sale

• Develop brand advocates in stores by training them on key selling and service behaviors that drive sales, building relationships with clients and grow loyalty.

• Track and monitor event sales impact.

• Initiate innovative ways to impact sales and drive retail results.

• Train all retail associates, inter-sell associates and freelancers on all brand products and the appropriate selling skills needed to achieve sales goals.

Calendar Execution

• Activate store visit calendar, and recap store successes, opportunities, and action plan post-visit in T-Sheets

• Provide detailed weekly recap of business opportunities, callouts, and celebrations.

Communication

• Communicate with manager regularly via status call. Prepare updates as directed.

• Communicate with store Leadership in collaboration with manager regarding brand opportunities.

• Communicate stock concerns to manager and retailer partners as needed to support business.