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Kaiser Permanente

Integrated healthcare provider and payer platform

Optometric Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A high school diploma or General Education Development (GED) is required.
  • Ability to conduct recent visual fields, NCT, and other vision screening is required.
  • Optical and vision service background, including customer service or retail experience, is required.
  • Ability to demonstrate interpersonal skills and oral and written communication skills, and to meet attendance requirements and standards, is required.
  • Ability to efficiently manage patient flow to correspond with optometry appointment types and timelines is required.

Responsibilities

  • Uphold Kaiser Permanente policies and procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
  • Prepare examination and prescreening rooms by cleaning and setting up equipment and instruments, and stocking and arranging appropriate supplies.
  • Review appointment schedules to determine patient visit order, make appointments, and discuss fees and copayments with patients as needed.
  • Greet and escort patients to prescreening, examination, or treatment rooms, and instruct or assist patients in preparing for scheduled procedures.
  • Prescreen patients for vision examination and contact lens visits, including completing case histories concerning the chief complaint, past and present ocular history, family history, systemic illness, allergies, and medications; conducting visual acuity tests, auto lensometry of spectacles, autorefraction tests, autokeratometry, NCT and stereopsis, color testing, ocular motility checks, and pupillary screening.
  • Perform automated visual fields as directed and in accordance with established policies and procedures.
  • Assist the Optometrist with patient data documentation as needed and appropriate.
  • Perform routine clerical and reception duties as directed, including filing progress sheets, completing patient visit records, maintaining department logs, answering and screening phone calls, taking messages, copying, faxing, and light typing.
  • Perform other assigned duties, including assisting with orientation and training of new employees, transporting equipment and patients, stocking department supply shelves, and taking inventories.
  • Maintain courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.
  • Perform other duties as required.

Desired Qualifications

  • Training in an optometry, optical, or ophthalmology department or office is preferred.
  • Understanding of contact lens fitting is preferred.
  • Legible penmanship and problem-solving skills are preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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