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Extra Space Storage

Owns, operates, and manages self-storage properties

District Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeOakland, CA, USA$105k - $115k /yr

About the Job

Requirements

  • Three to five years of district or multi-unit management, retail, and/or customer service experience.
  • A bachelor's degree is preferred, or equivalent work experience.
  • A valid driver's license and access to a reliable vehicle are necessary for regular travel to stores across the district.
  • Integrity-focused leadership, interpersonal, communication, and problem-solving skills, and a record of developing others.

Responsibilities

  • Oversee operations and financial performance for 18–25 stores, leading and developing District Team Leads, Store Managers, and Assistant Store Managers to deliver customer experience, maintain store safety and security, and achieve financial goals.
  • Hire and develop engaged store teams through coaching, performance management, development planning, and day-to-day operational support.
  • Lead district meetings and drive district and regional priorities.
  • Empower teams to solve problems and deliver exceptional service.
  • Review performance with the Division Vice President.
  • Lead store excellence and execution through regular site visits and coaching.
  • Manage exceptions, use data to identify performance gaps, and proactively resolve them.
  • Maintain safety, compliance, and brand standards through audits and inspections.
  • Build district strategies tailored to each market.
  • Own revenue growth and net operating income performance across the district.
  • Manage rental rates, discounts, the Customer Protection Plan, and other revenue streams.
  • Control expenses to optimize return on investment per store and review capital budgets.
  • Oversee unit mix and optimize inventory to meet market demand.
  • Supervise repairs and maintenance and uphold Extra Clean standards.
  • Build and manage vendor partnerships.
  • Lead purchasing, invoice approvals, and company auction processes.
  • Solicit customer feedback and resolve escalated issues swiftly.
  • Support legal matters in accordance with court orders and legal counsel.
  • Travel regularly to stores across the district.

About the Company

Extra Space Storage

Owns, operates, and manages self-storage properties

Extra Space Storage owns, operates, manages, acquires, and develops self-storage facilities across the United States, earning revenue from unit rentals and related products. It offers climate-controlled, drive-up, and vehicle storage options, plus moving supplies and tenant insurance. The company stands out as the largest self-storage operator in the U.S. and runs the Management Plus platform, a third-party management program that generates fees and supports future acquisitions, along with a bridge loan program for partners. Its goal is to grow its national footprint and profitability by expanding ownership, management, and development of facilities and pursuing strategic acquisitions.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Salt Lake City, UT
Founded
1977

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