JP Morgan Chase

Runs a consumer bank and an investment bank

Site Reliability Engineer - Multiple Teams

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeBuenos Aires, ArgentinaNo salary listedIn-person

About the Job

Requirements

Demonstrated experience in incident response and problem management, including ownership of root cause analyses through closure.
Strong hands-on networking skills across enterprise routing and switching, and security and Layer 4–Layer 7 components.
Strong production-operations automation capability using Python, Shell, and Ansible.
A site reliability engineering mindset with practical understanding of reliability concepts, non-functional requirements, and risk analysis approaches, including familiarity with failure mode and effects analysis.
Ability to work independently, prioritize effectively, and deliver with minimal oversight.

Responsibilities

Lead day-to-day operational ownership for network services, including complex troubleshooting and coordinated restoration.
Drive incident and problem management by running structured investigations, producing high-quality root cause analyses, and ensuring corrective and preventive actions are delivered.
Participate in and support major incident management through communications support, technical lead support, and mitigation execution.
Design and implement production-grade automation using Python, Shell, and Ansible, including drift detection, change validation, automated diagnostics, and safe rollout helpers.
Engineer and support software-defined wide area networking, software-defined access, and broader software-defined networking.
Engineer and support routing and switching, firewalls, load balancers, and proxies.
Improve reliability through standardization, guardrails, repeatable runbooks, and continuous validation.
Build actionable observability dashboards, high-signal alerting, and service health metrics with developers and platform teams.
Apply site reliability engineering practices, including operational readiness, toil reduction, reliability thinking, and a working understanding of non-functional requirements and failure mode and effects analysis or equivalent risk methods.

Desired Qualifications

Experience with Cisco application-centric infrastructure and fabrics.
VMware NSX experience.
Certifications such as CCNP (preferred), CCNA, and other vendor certifications.
Experience in a financial institution or regulated environment.
Advanced English writing and speaking.

Key responsibilities

Lead day-to-day operational ownership for network services, including complex troubleshooting and coordinated restoration.
Drive incident and problem management: run structured investigations, produce high-quality RCAs, and ensure corrective/preventive actions are delivered.
Participate in and support major incident management (communications support, technical lead support, mitigation execution).
Design and implement production-grade automation using Python, Shell, and Ansible (e.g., drift detection, change validation, automated diagnostics, safe rollout helpers).
Engineer/support across:
- SD-WAN, SDA, and broader software-defined networking (SND)
- Routing and Switching
- Firewalls, Load Balancers, Proxies
Improve reliability via standardization, guardrails, repeatable runbooks, and continuous validation.
Build observability insights with developers/platform teams: actionable dashboards, high-signal alerting, and service health metrics.
Apply SRE practices: operational readiness, toil reduction, and reliability thinking; working understanding of NFRs and FMEA (or equivalent risk methods).

Required qualifications

Demonstrated experience in incident response and problem management, including ownership of RCAs through closure.
Strong hands-on networking skills across enterprise routing/switching and security/L4–L7 components.
Strong automation capability using Python, Shell, and Ansible in production operations.
SRE mindset with practical understanding of reliability concepts, NFRs, and risk analysis approaches (including FMEA familiarity).
Ability to work independently, prioritize effectively, and deliver with minimal oversight.

Preferred qualifications

Experience with Cisco ACI / Fabrics.
VMware NSX experience (nice-to-have).
Certifications such as CCNP (preferred), CCNA, and other vendor certifications.
Experience in a financial institution / regulated environment (advantage)
Advanced English writing and speaking

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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