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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyPosted on Nov 9
InternshipNew Baltimore, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy to ensure patient safety.
  • Use a friendly, helpful approach with patients and understand and respond appropriately to their reactions.
  • Use verbal and written communication to interact with patients and colleagues, including active listening and asking appropriate questions.
  • Use mathematics to determine quantities such as tablets to dispense, days' supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate response.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; precisely adjust machines; stoop and bend; and maintain close visual acuity for reading, transcription, and inspection tasks.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Accurately convey detailed spoken instructions and receive detailed information orally.
  • Have 1+ years of related work experience in pharmacy, retail, medical, or customer service setting (preferred).
  • Be able to become immunization certified once state regulations are met (preferred).
  • Be able to work in the home store and across the market in other locations to meet business needs (preferred).
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint (preferred).

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to develop readiness for increasing responsibility and a future pharmacist role.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences through empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, answer medical questions, and obtain patient medical histories when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephone prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Develop clinical and technical knowledge needed to assist patients and contribute to pharmacy operations as tenure and responsibilities increase.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
  • Where permitted, complete additional licensure and training required by state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse-reaction events as required by public health rules.
  • Review and collect patient information and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
  • Be able to become immunization certified once state regulations are met; interns are encouraged to provide patient immunizations after meeting state requirements.
  • Be able to work in the home store and across the market in other locations to meet business needs.
  • Be proficient in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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