Assistant Program Director - IDD, Opwdd
About the job
- An Associate’s Degree in a related field and/or five years of experience in developmental disabilities or related supervisory/management experience in a residential setting.
- Effective written and oral communication skills.
- Ensure individuals have the supports and resources needed to live meaningful lives in their homes and communities, and ensure their wellness, nutritional, and healthcare needs are met.
- Lead the assigned shift, provide hands-on coaching and role modeling to Direct Care Professionals, and provide 24-hour assistance during periods of high demand.
- Promote an environment of respect, learning, and independence in collaboration with trans-disciplinary team members and under the supervision of the Program Director.
- Interact with individuals and colleagues in a manner that supports dignity and fosters a home atmosphere.
- Coach Direct Care Professionals and Shift Supervisors to support individuals’ health and wellness, independence, self-determination, and right to take reasonable risks.
- Maintain the residence’s operational efficiency, including fiscal, regulatory, policy and procedure, staff management, and quality improvement functions.
- Promote individuals’ independence and self-determination using person-centered practices that focus on their strengths and preferences while addressing their needs.
- Manage individuals’ healthcare, nutrition, and wellness, including tracking appointments and communicating with the CMS, nurse, relevant doctors, and managers.
- Coordinate recreation and other community activities to promote individuals’ participation and independence.
- Implement, evaluate, and provide feedback on individual-specific care plans and protocols written by the team.
- Encourage individuals’ independence and relationship-building in the community and with natural supports.
- Manage and direct shift operations, including assigning staff to appropriate individual ratios.
- Supervise Direct Care Professionals and Shift Supervisors, supporting their learning and development through ongoing coaching and mentoring.
- Model behaviors that support individuals’ independence and aspirations.
- Inform Direct Care Professionals of organizational policies, procedures, and regulatory requirements, including incident-management reporting.
- Collaborate with trans-disciplinary team members, including registered nurses, Qualified Intellectual Disabilities Professionals, and the Program Director, to find effective solutions for individuals’ needs.
- Ensure health and safety requirements are observed and maintain a stimulating, comfortable physical environment.
- Coordinate residence transportation to facilitate individuals’ participation in recreational activities and medical appointments.
- Manage individuals’ personal property and access to personal items.
- Participate in admission and discharge reviews with the clinical team and make recommendations to the Program Director.
- Conduct monthly fire evacuation drills with all residence staff.
- Optimize use of available resources, including managing the distribution and reconciliation of petty cash funds.
- Ensure compliance with regulatory agencies within required time frames.
- Support the organization’s mission, vision, and values.
- Perform additional responsibilities as assigned by the Program Director or designee.
- Behavior Technician training is preferred.
- Basic computer skills, including Microsoft Office and Windows. AMAP, SCIP-R, CPR, and First Aid certifications are needed but not required; the employer provides on-the-job training.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).