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Intuitive Surgical

Builds robots for minimally invasive surgery

Senior Quality Engineer

Quality EngineeringPosted on Nov 12
Full-timeMexicali, Baja California, MexicoNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in any engineering discipline is required.
  • Five years of experience as a Quality Engineer or Manufacturing Engineer is required.
  • Five years of experience in process validations is required.
  • Three years of experience in quality audits for medical products is required.
  • Three years of experience in the medical industry is required.
  • Advanced English language skills are required.
  • Advanced proficiency with the Office package and intermediate proficiency with SAP are required.
  • Three years of knowledge of ISO 13485 and 21 CFR 820 is required.
  • Three years of experience with troubleshooting techniques such as the CAPA system, 5 Whys, Fishbone diagrams, and 8D, or similar methods, is required.
  • Three years of experience with Six Sigma and statistical tools, including Measurement System Analysis, Design of Experiments, Process Capability, Statistical Process Control, and Process Failure Mode and Effects Analysis, is required.

Responsibilities

  • Ensure manufacturing processes comply with quality standards and applicable international industry practices and regulations by following up on and monitoring notifications, process validations, and defect trends.
  • Support corrective and preventive actions and implement actions that reduce defects.
  • Use required personal protective equipment.
  • Participate in emergency brigades and the Health and Safety Commission when required.
  • Use devices, accessories, tools, and equipment according to the process; verify they are in usable condition and report items in poor condition for repair.
  • Communicate unsafe acts or conditions to superiors.
  • Participate in company-established Health and Safety courses.
  • Maintain order and cleanliness in the assigned workstation using 5S practices.
  • Prepare trend reports for Process Logs and Quality Notifications, including VRs, NCRs, and EEs, and analyze major offenders.
  • Follow up on open Quality Notifications affecting assigned products for Mexicali and corporate locations, including PDIA, History Check, and Root Cause Analysis.
  • Participate in developing line, process, and/or product validations, documenting results in SAP or Agile.
  • Conduct improvement projects to reduce defects.
  • Mentor new quality engineers.
  • Complete assigned training in the Intuitive Surgical University curriculum.
  • Prepare a performance self-assessment for the MERIT process.
  • Comply with organizational policies, regulations, and the Code of Conduct.
  • Provide feedback to clarify quality controversies to Production Supervisors or FQI Technicians according to regulatory standards.
  • Participate in Customer Complaint investigations.
  • Review and approve validation protocols performed by Manufacturing Engineering, documenting results in SAP or Agile.
  • Perform the formal escalation process using the Escalation Decision Form or report nonconforming product when required.
  • Follow up on recurring raw-material quality problems.
  • Participate in audit preparation activities and audits.
  • Drive the Culture Strategy by supporting the organization's mission, founding principles, and individual and leadership expectations.

Desired Qualifications

  • Three years of experience with Lean Manufacturing is desired.
  • Intermediate proficiency with Minitab is desired.

About the Company

Intuitive Surgical

Builds robots for minimally invasive surgery

Intuitive Surgical makes da Vinci robots that let surgeons operate through a few small incisions, and Ion, a robot that reaches deep into the lungs to take tissue samples. In 2000, da Vinci became the first robotic system cleared by the FDA for general laparoscopic surgery, meaning keyhole operations in the abdomen. A surgeon sits at a nearby console and steers robotic arms holding a 3D camera and wristed instruments, which turn hand movements into smaller, steadier motions. Hospitals buy or lease the robots, then keep paying for the instruments used in each operation and for service. Intuitive was founded in 1995 to commercialize robotic surgery research from SRI International and is based in Sunnyvale, California.

Company size
10,001+
Company stage
IPO
Headquarters
Sunnyvale, CA
Founded
1995

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