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WNS

Global BPM and analytics services provider

Senior Sourcing Manager - Procurement

Procurement & SourcingConfirmed live in the last 24 hours
Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

  • A relevant tertiary qualification is required.
  • Seven to ten years of experience initiating, executing, evaluating, and managing strategic sourcing activities is required.
  • Strong consultative skills, including change management, program management, business process improvement, sourcing methodology, eSourcing technology, RFX development and management, communications management, and marketing internal programs.
  • Mastery of client-specific processes, terminology, political environment, systems, and unique requirements across business groups.
  • Strong customer service orientation.
  • Excellent written and verbal communication with internal colleagues, client stakeholders, and suppliers.
  • Excellent project management skills, including project planning, time management, multitasking, and critical path definition.
  • Ability to manage multiple projects and initiatives simultaneously.
  • Strong business acumen and program-level P&L experience.
  • Ability to develop and implement processes across [text ends mid-sentence].

Responsibilities

  • Execute complex sourcing projects from start to finish, including validating sourcing requests against client guidelines, analyzing bid-package requirements, communicating with client requesters to close data gaps, preparing and publishing packages to identified suppliers for bidding, following up with suppliers to ensure participation, and summarizing proposals for requesters.
  • Act as the escalation point for the team and client, communicating and resolving operational issues.
  • Ensure client engagements are executed successfully according to contract requirements.
  • Provide leadership and consultation on strategic projects with high importance and visibility within the client.
  • Meet weekly with the client program management team, lead operations discussions, and lead process-improvement discussions to enhance operations.
  • Document client-specific processes and exceptions in a category strategy and other available intellectual capital.
  • Provide clients with sourcing services (RFP, RFI, and FRQ) according to predefined service levels while managing simple to complex projects simultaneously.
  • Lead and execute sourcing processes from start to finish, including RFx development, reverse auctions, and data analysis.
  • Collaborate with client category managers and/or subject-matter experts on project strategy and tailor sourcing execution to their direction.
  • Evaluate project scope and determine the sourcing approach and methodology; develop or customize RFx, pricing, and proposal-evaluation templates.
  • Analyze submitted proposals in depth, draw conclusions, prepare comprehensive summaries, and present findings concisely to clients.
  • Develop and maintain comprehensive project documentation.
  • Conduct peer reviews of other team members’ projects, checking quality, consistency, and compliance with sourcing methodology and client-specific requirements.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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