Apex Paramedics

Ambulance services including ALS/BLS and IFT

Behavioral Health Transport Technician

Medical, Clinical & VeterinaryPosted on Nov 9

Full-timeColorado Springs, CO, USA$20.25 - $24.16 /hrIn-person

About the Job

Requirements

Able to work every Wednesday through Saturday from 10:00 a.m. to 10:00 p.m.
Valid CPR/BLS certification.
Valid driver's license.
Able to pass background checks, including a motor vehicle record check in accordance with policy.
Able to work 12-hour shifts, including day, night, holiday, and weekend shifts.
Able to work in conditions involving exposure to communicable diseases, adverse weather, and physically demanding activity.
Must comply with personal protective equipment and infection-control protocols.

Responsibilities

Execute urgent transportation of individuals in crisis while maintaining a tranquil, non-coercive environment to reduce patient anxiety and combativeness.
Continually assess patients’ mental states and risk of elopement, and remain alert for claustrophobia, agitation, or altered mental status that could lead to combative behavior.
Use de-escalation techniques to manage restless or agitated patients during transit compassionately and in a way that reduces further trauma; keep patients safe in emergencies while awaiting additional resources.
Communicate proactively with sending and receiving facilities to obtain accurate patient assessments, including voluntary or involuntary commitment status, history of violence, and mental competence.
Operate and maintain specialized vehicles; ensure safety equipment, including barriers and cameras, is functional; and clean and decontaminate the vehicle after each transport.
Maintain accurate records of every trip.

Desired Qualifications

Mental Health First Aid training.
Crisis de-escalation and intervention training.
Specialized behavioral health training such as Applied Suicide Intervention Skills Training (ASIST), Collaborative Assessment and Management of Suicidality (CAMS), or Stress First Aid (SFA).

Salary Range: 20.25 to 24.16 (Currency: USD) (Pay period: per-hour-wage)

The Behavioral Health Transport Technician provides urgent, non-medical transportation services for individuals experiencing a behavioral health crisis. This role is designed to offer a compassionate, safe, secure, and non-traumatic alternative to traditional law enforcement or ambulance transport, ensuring that individuals receive trauma-informed care while being moved between healthcare locations. The Behavioral Health Transport Technician will uphold and promote Apex Paramedics core values of Honesty, Accountability and Service.

Key Responsbilities

· Safe Crisis Transport: Execute the urgent transport of individuals in crisis, ensuring the environment remains tranquil and non-coercive to reduce patient anxiety and combativeness.

· Risk Assessment and Monitoring: Continually assess the patient’s mental state and propensity for elopement. Behavioral Health Transport Technician must remain vigilant for signs of claustrophobia, agitation, or altered mental status that could lead to combative behavior.

· De-escalation and Intervention: Utilize de-escalation techniques to manage restless or agitated patients during transit in a way that utilizes compassion and reduces further trauma. In emergency situations, can keep the patient safe while awaiting additional resources.

· Facility Coordination: Proactively communicate with sending and receiving facilities to obtain accurate patient assessments, including voluntary or involuntary commitment status, history of violence, and mental competence.

· Vehicle and Equipment Maintenance: Operate and maintain specialized vehicles. Ensure all safety equipment, such as barriers and cameras, are functional. Ensure vehicle is clean and decontaminated for each transport.

· Compliance and Documentation: Maintain accurate records of every trip.

Required Qualifications

- Able to work every Wednesday - Saturday from 10:00 am to 10:00 pm

· Valid CPR/BLS certification

· Valid drivers’ license

· Albe to pass background checks (including MVR in accordance with policy

Preferred Qualifications/Training

· Mental Health First Aid

· Crisis De-escalation and Intervention

· Specialized behavioral health curriculum such as ASIST (Applied Suicide Intervention Skills Training), CAMS (Collaborative Assessment and Management of Suicidality) or Stress First Aid" (SFA).

Work Environment & Schedule

· 12-hour shifts; day, night, holiday, and weekend ability required.

· Exposure to communicable diseases, adverse weather, and physically demanding conditions.

· Compliance with all PPE and infections control protocols is mandatory.

About the Company

Apex Paramedics

Ambulance services including ALS/BLS and IFT

Apex Paramedics provides emergency and non-emergency ambulance transport in the Denver and Colorado Springs areas, offering ALS and BLS and focusing on scheduled interfacility transport (IFT) through hospital partnerships. It uses a modern fleet (including Mercedes Sprinters) and state-of-the-art equipment, coupled with EMS Loop real-time tracking to coordinate patient transfers with healthcare facilities. It differentiates itself by being locally owned and managed with a focus on customer and employee needs, contrasting with larger mergers in the industry, and by leveraging its EMS Loop technology. Its goal is to deliver reliable, patient-centered medical transportation for healthcare systems, a path that continued after its acquisition by Royal Ambulance, Inc. in 2026 to expand its reach.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Denver, CO
Founded: 2015

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