T

TIAA

Retirement-focused financial services and investments

QDRO Relationship Manager

Full-TimePosted on 9/30/2026Deadline 10/6/26
$52.5k - $76.6k/yr+ Performance-linked incentive program
Mid
Bachelor's
Dallas, TX, USA+1 moreMore locations: Charlotte, NC, USA
Hybrid

About the job

Requirements
  • At least 3 years of experience in case management, customer service, or a related role.
  • Hands-on experience with QDRO processing, ERISA, and IRS compliance requirements.
  • Strong attention to detail when reviewing and analyzing legal documents.
  • A Series 6 or Series 7 registration and a Series 63 registration are indicated by the SRC indicator.
  • The role requires sedentary work.
Responsibilities
  • Manage complex divorce inquiries and QDRO transactions.
  • Review and analyze legal documents for accuracy and compliance with ERISA, IRS guidelines, and institutional requirements.
  • Identify service gaps and recommend improvements to enhance the customer experience.
  • Balance and prioritize multiple assignments.
  • Ensure compliance with legal documentation requirements such as joinders and child support orders.
  • Conduct research and maintain thorough documentation of QDRO processes.
  • Provide timely follow-ups and deliver a high level of service to internal and external customers.
  • Collaborate with internal teams and external stakeholders to remove barriers to settlement.
  • Serve as the primary liaison by answering inquiries and explaining settlement options and procedures.
  • Conduct regular follow-ups with parties to ensure understanding and progress.
  • Assist in completing required forms and gathering necessary documentation.
  • Address and resolve challenges or delays in the settlement process, escalating complex issues as needed.
  • Educate participants and alternate payees about their entitlements and guide them in making informed decisions.
  • Advocate for participants and alternate payees when issues require additional support or attention.
Desired Qualifications
  • A bachelor's degree in a relevant field or equivalent experience is preferred.
  • Experience in the financial services or legal industry is preferred.
  • Knowledge of the divorce settlement process is preferred.
  • Organizational and multitasking abilities are preferred.
  • Interpersonal skills for handling sensitive situations with empathy and professionalism are preferred.

About the company

TIAA provides retirement, insurance, and investment solutions for professionals in education, research, medicine, culture, and government. It delivers retirement plans, annuities, life insurance, and asset management, earning fees and investment returns from client assets. It differentiates itself by serving academic and public-sector careers with a full suite under one umbrella, including subsidiaries like TIAA Bank and Nuveen, plus global tech and services support. Its goal is to help clients achieve secure, reliable retirement and financial well-being while contributing to social responsibility.

Company Size

10,001+

Company Stage

N/A

Total Funding

$1.9B

Headquarters

New York City, New York

Founded

1918

Get referred to TIAA

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • September 28, 2026 DAF launch with Charityvest deepens advisor-led wealth planning relationships.
  • March 31, 2026 AUM reached $1.498 trillion, sustaining scale and fee generation.
  • Vanguard collaboration widens TIAA's lifetime-income products beyond higher-ed into the 401(k) market.

What critics are saying

  • September 2026 federal lawsuits accuse TIAA of discriminatory compliance layoffs and retaliation.
  • SEC's September 2026 Fair Fund order followed TIAA-CREF's Reg BI violations and $2.29 million penalties.
  • Product steering suits in Manhattan challenge TIAA advice tools and annuity sales, threatening distribution.

What makes TIAA unique

  • TIAA pioneered guaranteed lifetime income and paid $6.17 billion to retirees in 2025.
  • Vanguard partnership expands TIAA Secure Income Account into 401(k) target-date funds in 2026.
  • TIAA serves academics, healthcare workers, and nonprofits with retirement-focused annuities and wealth planning.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

401(k) Retirement Plan

Wellness Program

Flexible Work Hours

Remote Work Options

Company News

The Wealth Advisor
Sep 28th, 2026
TIAA is pulling charitable giving into the financial plan.

TIAA is pulling charitable giving into the financial plan. September 28, 2026 TIAA Wealth Management has launched a new donor-advised fund program that lets clients open, fund, invest and manage charitable accounts alongside the rest of their financial lives, rather than sending the giving conversation somewhere else. The program, built with Charityvest, connects philanthropy directly to TIAA's wealth platform, advisor relationships, tax strategy and estate planning. The timing is particularly natural for TIAA. Many of its clients built careers in education, healthcare and nonprofit organizations, populations CEO David Nason says often want their accumulated wealth to continue serving causes they care about. Until now, that intention could sit somewhat awkwardly beside the investment and retirement accounts an advisor was already managing. The new program closes that gap. Clients can establish the donor-advised fund with their TIAA advisor, contribute assets and select from seven TIAA model portfolios while Charityvest, a public charity operating on Foundation Source's infrastructure, serves as the DAF sponsor. Grants can ultimately be recommended to any of 1.6 million IRS-qualified charities. That keeps several decisions that naturally belong together in the same conversation. A highly appreciated position can create an investment concentration problem, a tax-planning opportunity and a charitable gift at the same time. Estate planning can raise questions about what wealth is supposed to accomplish after death. A donor-advised fund can connect those decisions without requiring the charitable assets to leave the broader planning relationship. The economics also remain connected. TIAA-CREF Individual & Institutional Services will receive advisory fees for providing investment advice to Charityvest-sponsored accounts, while contributions are invested in model portfolios created for the program. The charitable gift itself is irrevocable, meaning the assets become Charityvest's property even though donors retain privileges to recommend grants over time. That distinction is what allows the tax and giving calendars to separate. A client can contribute to the DAF when the tax circumstances make a charitable deduction particularly useful, then decide later which qualified charities ultimately receive the money. Assets remain invested in the meantime and can grow tax-free. TIAA has also made the experience look less like a separate philanthropic administration system. The program is integrated into TIAA.org and includes electronic grant delivery, automated transaction processing, collaborative giving tools, charity gift cards and impact-investing options. The objective is to make charitable capital behave like another planned pool of family wealth without pretending that it remains available for personal use. Foundation Source brings considerable machinery behind that experience. As of the end of 2025, the company supported more than 20,000 donor-advised fund accounts and 5,600 private foundations, administered more than $55 billion in charitable assets and facilitated more than $4 billion in charitable aid annually. The larger change is where philanthropy sits inside the wealth relationship. Charitable giving has often appeared near the end of planning conversations, after retirement income, investments, taxes and estate structures have already been addressed. TIAA is treating it as another destination for capital that can influence all of those decisions while they are being made. That matters especially when wealth moves between generations. Families don't merely inherit portfolios. They inherit stories about what the money was for, and charitable decisions can become one of the few places where those intentions are made explicit while everyone is still around to discuss them. TIAA already manages the accumulation of wealth, its investment and its conversion into retirement income. The new donor-advised fund adds another possible destination. Some money is meant to be spent. Some is meant to reach the next generation. TIAA now wants the money meant to be given away to remain part of the plan too.

aiCIO
Sep 11th, 2026
TIAA adds executive for tech, AI risk.

TIAA adds executive for tech, AI risk. Divyangi Anchan joins the firm as chief risk and compliance officer for technology and AI risk. TIAA announced the appointment of Divyangi Anchan as chief risk and compliance officer, technology and artificial intelligence risk. She will report to Mike Cowell, TIAA's chief risk officer and chief compliance officer. "From my very first interactions, it was clear that TIAA's leadership and associates share an extraordinary level of clarity and alignment to its mission," Anchan wrote in a LinkedIn post. "One statistic in particular has stuck with me - roughly 40% of Americans cannot retire with financial safety. A mission focused on enabling a dignified retirement for everyone deeply resonated with me. When you combine that kind of purpose with a 100+ year legacy, meaningful business growth, and exciting, in-progress technology transformation, the role of the risk and compliance organization becomes self-evident." The appointment comes as the leaders of many AI companies, including OpenAI's Sam Altman, Anthropic's Dario Amodei and XAI's Elon Musk, have called for a temporary pause in AI research based on their concerns over increased risk that AI may develop to be uncontrollable and therefore unsafe. Anchan previously led AI risk management and controls for Google's enterprise and corporate capabilities. She also held senior risk and compliance roles at American Express and J.P. Morgan. She earned a bachelor's degree in computer science from Mumbai University in India and a master's degree in computer science from Stony Brook University in New York. Home > News > Corporate Moves > Sell-Side Firm Wolfe Research Launches Alternative Asset Management Unit Sell-Side Firm Wolfe Research Launches Alternative Asset Management Unit. The platform will offer investment opportunities across private markets. Equity research firm Wolfe Research Advisors LLC announced Thursday the launch of Wolfe Alternative Asset Management, offering clients access to private market deals and insights. The platform will allow institutional clients to search for deals in the private markets across venture capital, private equity and private funds, with the firm co-investing alongside its clients. In the announcement, Wolfe Research noted the rapid rise of the private markets ecosystem - now standing at $22 trillion in assets under management - more than tripling from between $5 trillion and $7 trillion in 2015. The growth of alternatives coincides with the trend of private companies choosing to stay private for longer, while creating much of their value before going public, which the company stated leaves public-market investors with less exposure to post-IPO value creation. "In our view, public markets are increasingly indexed, correlated, and dominated by a handful of mega-cap names, leaving alpha generation harder to come by," wrote Ed Wolfe, the company's CEO, in the announcement. "Top-tier private deals have often been concentrated amongst the largest institutions, leaving most qualified investors on the outside. WAM hopes to change those dynamics for our members." In the future, Wolfe Research also plans to enter the secondaries market, facilitating liquidity for both buyers and sellers of positions in venture capital, private equity and private fund interests. "As more value continues to migrate to the private markets, the line between the two markets is blurring. Companies stay private longer and investors now operate on both sides of the line," Ed Wolfe wrote. "Therefore, understanding and exploiting sector dynamics requires seeing opportunities across public and private markets alike. This convergence is precisely why Wolfe's roster of seasoned analysts with deep fundamental knowledge across public and private players is well positioned to help investors navigate the rapidly evolving landscape." David O'Malley, who joined the firm zs head of Wolfe Alternative Asset Management last year, will continue to lead the new unit.

Ghar.tv
Aug 30th, 2026
Pune office leasing: TIAA Global locks 2.5 lakh sq ft in Wagholi for ₹320 crore.

Pune office leasing: TIAA Global locks 2.5 lakh sq ft in Wagholi for ₹320 crore. Sachin Waghmare * 2026-08-30 00:01:56 * 1155 * 0 Never miss any update. Pune: TIAA Global Capabilities Private Limited has secured a significant office lease in Pune, committing to 2.5 lakh sq ft of space in Wagholi with an estimated total rent of ₹320 crore over a decade. This major Pune office leasing transaction underscores the city's growing importance as a hub for global capability centers and financial services operations in India. Lease transaction Details. The lease agreement, signed with P-One Infrastructure Private Limited for space at Panchshil Vantage in Wagholi, commenced on June 1, 2026. This long-term commitment includes four floors, reflecting a substantial expansion for TIAA Global Business Services (GBS) India. The company, a Global Capability Center for secure retirement and investment solutions, will phase its occupancy over the next year. As businesses scale, the grade A office market continues to see high demand for premium space. | Particulars | Details | | Tenant | TIAA Global Capabilities Private Limited | | Landlord | P-One Infrastructure Private Limited | | Property | Panchshil Vantage, Wagholi, Pune | | Lease Area | 2.5 lakh sq ft (carpet area) | | Total Lease Value | ₹320 crore (over 10 years) | | Monthly Rent | ₹2.35 crore | | Security Deposit | ₹14.11 crore | | Rent Escalation | 15% every three years | | Lease Commencement | June 1, 2026 | Strategic corporate expansion. This extensive lease transaction highlights TIAA Global's strategic expansion in the region, affirming Pune's appeal for large-scale corporate operations. The occupancy will occur in two tranches. The initial phase involves floors five, six, and seven, totaling 187,996 sq ft, with rent payments starting December 1, 2026. Exploring Pune property market growth is essential for firms assessing long-term infrastructure needs. The second tranche, covering floor eight and encompassing 67,717 sq ft, will begin rent payments on June 1, 2027. A substantial security deposit of ₹14.11 crore was placed for the agreement. The lease structure also incorporates a 15% rent escalation every three years, typical for long-term commercial contracts in the region. Wagholi: A growing office corridor. Wagholi, situated within the dynamic Pune real estate landscape, is gaining prominence for Grade-A office developments. The micro-market, alongside the Kharadi corridor, attracts significant enterprise demand. This long-term lease underscores investor confidence in established commercial locations offering modern infrastructure and connectivity. Industry experts note that such large-scale commitments demonstrate high enterprise appetite for institutional-grade facilities. The sustained interest from global technology and financial services firms reinforces Wagholi commercial property growth, contributing to the market's stability and institutional occupancy rates. Pune office leasing market dynamics. Pune's commercial real estate sector continues to attract substantial investment and corporate expansion. Earlier this month, State Bank of India (SBI) completed a significant land acquisition in Kharadi. SBI secured 8,581 square metres of leasehold land at Kharadi Knowledge Park for ₹414 crore, illustrating the sector's strong transactional activity beyond leasing agreements. The city's strong positioning as a core hub for BFSI (Banking, Financial Services, and Insurance) and global technology operations remains a key growth driver, with such deals reinforcing market stability. Global investors are observing how global economic trends impact commercial yields. Demand for well-connected, high-quality office supply supports rental stability. Pune's commercial market maintains consistent growth, confirming its strategic importance for national and international businesses. Corporate occupier impact. For corporations expanding in Pune, this lease validates the viability of micro-markets like Wagholi. Securing large, Grade-A office spaces in the city demands strategic planning and long-term commitment. This transaction highlights continued confidence in Pune's talent pool and business environment, underscoring its appeal for corporate growth. Recent reports on the commercial and residential sectors validate this positive momentum. Commercial real estate outlook. The commitment from TIAA Global Capabilities points to a continued healthy demand for quality office spaces throughout 2026 and beyond. Pune's real estate market demonstrates resilience, driven by its strong economic fundamentals and talent pool. Long-term corporate leases, especially from global entities, contribute significantly to the commercial sector's stability. This trend is expected to maintain upward pressure on rental values and occupancy rates in prime micro-markets over the next fiscal year. Keeping track of the rising office leasing surges is vital for developers and investors alike. Conclusion. TIAA Global Capabilities' substantial new lease of 2.5 lakh sq ft in Wagholi for ₹320 crore highlights the enduring strength of the Pune office leasing market. This long-term commitment by a major financial services and technology firm confirms Pune's integral role as a strategic destination for corporate growth and expansion in India. Disclaimer: This article is based on publicly available information and media reports. Ghar.tv does not independently verify all facts and figures mentioned. Readers are advised to conduct their own due diligence before making any investment or business decisions based on this information. The content is for informational purposes only and should not be construed as financial, legal, or professional advice.

TechCrunch
Jul 7th, 2026
AI law startup Norm raises $120M, hits unicorn valuation | TechCrunch

AI law startup Norm has raised a $120 million Series C round led by Khosla Ventures, valuing the startup at $1.2 billion.

Fortune
Jun 22nd, 2026
TIAA CEO warns of $4T US retirement crisis as 40% risk running out of money

TIAA CEO Thasunda Brown Duckett says a $4 trillion savings gap, the demise of pensions and a system that shifted risk to workers have left retirement "a real crisis" for millions of Americans. Over 40% of Americans risk running out of money in retirement, she warns. Brown Duckett advocates for "lifetime income" through annuities, where workers contribute to guaranteed income streams they cannot outlive. TIAA returns earnings to participants annually as a "loyalty bonus", differentiating its offering from traditional 401(k) plans. She supports auto-enrolling all workers in retirement plans at a 6% default rate with automatic annual increases. The approach has garnered bipartisan support through legislation like the Secure Act. Brown Duckett's mission stems from discovering her father, a blue-collar worker, never contributed to his employer's 401(k) despite 30 years of eligibility, missing crucial compounding.