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Carvana

Online used-vehicle retailer with nationwide delivery

Vending Machine Attendant

Customer Experience & SupportPosted on Nov 13
Full-timeSan Diego, CA, USA

About the Job

Requirements

  • At least 2 years of customer-facing experience.
  • Ability to obtain a notary in the local jurisdiction within the first 90 days of employment; the process is sponsored by Carvana and may involve state-specific requirements.
  • Ability to satisfy state-specific requirements for access to DMV, title, and registration systems.
  • California employees must obtain a Vehicle Verifier license within the first 90 days of employment; the process is sponsored by Carvana.
  • Ability to perform physically demanding tasks, including detailing vehicles and loading or unloading vehicles onto the vending machine, in indoor and outdoor conditions with occasional exposure to inclement or extreme weather.
  • Ability to walk, stand, and sustain physical activity for extended periods of 8 or more hours.
  • Ability to read, write, speak, and understand English.
  • Ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Ability to grasp, carry, lift, push, and pull items weighing up to 50 pounds.
  • Excellent visual acuity and manual dexterity for frequent driving; reasonable accommodations may be granted to enable individuals with disabilities to perform essential functions.
  • Must be at least 21 years of age and possess a valid driver's license.
  • Must be available to work shifts from 7am to 3pm or 1pm to 9pm, with availability requested seven days a week; days off rotate between weekdays and weekend days.

Responsibilities

  • Create a memorable pickup experience for customers, serving as the face of Carvana when customers arrive onsite at the car vending machine.
  • Complete customer paperwork and enter thorough notes in the customer tracking system.
  • Promptly address customer questions or minor technical issues related to the vending machine process.
  • Drive safely and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

About the Company

Carvana

Online used-vehicle retailer with nationwide delivery

Carvana runs an online used-vehicle marketplace where customers buy, sell, and trade cars through a nationwide digital inventory and home delivery. It lets buyers complete the entire purchase process online from viewing listings to arranging delivery, with features such as a 7-day money-back guarantee. Selling or trading a vehicle is done online in seconds, streamlining the process with instant offers and vehicle pickup or drop-off options. The service relies on a strong emphasis on convenience and transparency, leveraging technology to simplify car transactions and provide a seamless ecommerce experience. Carvana differentiates itself from competitors by offering a fully online, end-to-end process with nationwide delivery, a no-hassle return policy, and quick online trade-in capabilities, backed by a customer-first approach. The company aims to make buying, selling, and trading cars as easy and transparent as possible for consumers.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Tempe, AZ
Founded
2012

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