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Royal Bank of Canada

Global banking, wealth management, and insurance

Incentive Compensation Delivery Coordinator

Compensation & BenefitsPosted on Nov 13
Full-timeMississauga, ON, CanadaIn-person

About the Job

Requirements

  • Experience working in a service operations environment while achieving volume targets and maintaining quality standards.
  • Problem-solving capabilities and the ability to simplify complicated matters.
  • Ability to adapt to process and program or policy changes.
  • Ability to foster strong working relationships with internal and external business partners and provide customer service.
  • Ability to work efficiently within deadlines, task priorities, and schedule adjustments to meet business targets.
  • Excellent written and verbal communication skills.

Responsibilities

  • Verify individual investment transactions to ensure compensation is processed correctly in accordance with process and policy.
  • Achieve daily process volume targets while meeting completeness and accuracy expectations.
  • Research and respond to compensation-related queries and issues raised by partners.
  • Contribute to continuous improvement, productivity, process execution, and risk mitigation through idea creation and collaboration.

Desired Qualifications

  • Familiarity with RBC technological platforms, including IRPCM, DocuNet, IRIS, and Sale Platform.
  • Understanding of Home Equity Finance products and transaction types.
  • Experience with process audit and controls.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

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