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CVS Health

Runs pharmacies, health plans and clinics

Operational Excellence Senior Analyst

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeLa Habra, CA, USA

About the Job

Requirements

  • Demonstrated success and experience in lean manufacturing concepts and continuous improvement.
  • Experience with warehouse management systems, enterprise resource planning, manufacturing execution systems, or labor management systems and database structures.
  • Experience managing projects and substantial experience in change management.
  • Ability to use a multidisciplinary approach to problem solving and collaborate with internal and external stakeholders.
  • Strong analytical thinking, problem-solving skills, and experience working with data and reports.
  • Ability to work independently and structurally, as part of a team, and under pressure.
  • Ability to manage multiple priorities and tasks.
  • Knowledge of Microsoft Office applications.
  • A bachelor's degree in Industrial Engineering, Manufacturing Engineering, or a related engineering or science field, or at least four years of demonstrated success and experience in Industrial Engineering, Process Engineering, Lean Manufacturing, Continuous Improvement, or Operational Excellence in a manufacturing or warehouse operation.
  • Strong verbal and written communication skills in English.

Responsibilities

  • Identify and improve site safety through technology, layout, improved ergonomics, and processes.
  • Support quality improvement at sites by applying problem-solving techniques to identify root causes and make problems visible for resolution.
  • Deliver operational capacity improvements by identifying and executing kaizens to remove bottlenecks, increase storage density, and meet customer demand.
  • Serve as the site expert in lean manufacturing and support the team through mentoring and approaches that meet business objectives.
  • Support and lead kaizens, improve tier-meeting effectiveness, establish and improve standard work, conduct value stream mapping, create a shared vision, implement poke-yoke, and improve material movement and storage at the site.
  • Contribute to or lead data engineering changes and projects, including adding data collection where needed.
  • Translate data into information for decision-making and problem-solving, including improving traceability, performance dashboards, performance reports, and escalation systems at the site.
  • Use data to support and drive process and performance management decisions with the operations team, and maintain standards that support informed decision-making.
  • Plan and execute multiple projects concurrently, managing risk and understanding critical paths and dependencies to meet project goals on time.
  • Lead change at sites in collaboration with stakeholders, manage phase-in and phase-out of changes, and follow through to ensure successful implementation.
  • Identify improvement opportunities, prepare financial business cases and project plans, and initiate changes.
  • Own or co-own engineered labor standards at the site, ensuring their accuracy and fairness.
  • Update configurations in labor management and warehouse management systems to optimize processes and labor standards.
  • Travel to other distribution centers as needed, approximately 10%.

Desired Qualifications

  • At least two years of experience in a manufacturing or distribution center environment.
  • At least one year of demonstrated success and experience in Lean Manufacturing, Continuous Improvement, or Operational Excellence in a manufacturing or warehouse operation.
  • At least one year of experience with Microsoft Azure, Snowflake semantic modeling, SQL, and Power BI.
  • At least one year of experience with warehouse management systems, enterprise resource planning, manufacturing execution systems, or labor management systems and database structures.
  • At least one year of demonstrated success managing projects.
  • Certification in standards-based time-and-motion study systems such as MOST or MTM.
  • Six Sigma Green Belt certification.
  • Comfort presenting concepts to peers and senior-level management.
  • Experience working with a larger corporation and counterparts in other remote locations.
  • Strong interpersonal and communication skills, self-motivation, customer orientation, multitasking, and stress-management capability.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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