UC Health

Academic medical center delivering patient care

Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 13

Full-timeCincinnati, OH, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
Seven to eleven months of equivalent experience is preferred.
Excellent written and verbal communication skills are required.
The ability to communicate clearly with patients of all education levels is required.
The ability to react calmly and effectively in emergency situations is required.
The ability to work without close supervision and set priorities is required.
The ability to manage multiple tasks and meet deadlines is required.
The ability to use electronic health record software is required.

Responsibilities

Obtain intake information for the specific patient population and perform administrative and clinical duties, delegated tasks and treatments, and direct patient care as required.
Schedule physician-ordered tests and procedures and provide limited patient education and instructions associated with them.
Engage in population-appropriate communication; understand growth and development milestones; give patients and families clear treatment instructions; involve family or guardians in assessment and care; identify physical limitations and intervene as needed; respond appropriately to behavioral health concerns and distinct psychological, religious, or cultural needs; plan care using population-related data; safely perform treatments, administer medications, and operate equipment; and recognize and respond to signs of abuse or neglect.
Assist with age-appropriate care for the specific patient population, including direct patient care as part of the clinical team.
Obtain vital signs, electrocardiograms, laboratory specimens, and other information needed for patient evaluation, following Medical Assistant competencies and universal precautions.
Set up notes, orders, and prescriptions in the electronic medical record for provider review, editing, and signature.
Prepare and maintain the clinic area, including cleaning and stocking examination rooms, setting up and securing computer equipment, and maintaining diagnostic equipment.
Return routine patient telephone calls, including calls about prescription refills or medication pre-certification, as directed through the electronic medical record, and document actions promptly and appropriately.
Coordinate ancillary services, including diagnostic testing and imaging, hospital procedures or admissions, additional patient visits, and acquisition of pertinent medical records.
Maintain a positive, professional, and cooperative demeanor in interactions with patients, staff, physicians, and management.
Maintain a safe, secure, and healthy work environment by following applicable standards, procedures, and legal regulations; protect confidential patient-care information; understand the legal responsibilities and requirements of the Medical Assistant role; and build knowledge of quality measures and patient experience.
Use computer applications; answer telephones; greet patients; update and file patient medical records; code and complete insurance forms; schedule appointments; arrange hospital admissions and laboratory services; and handle correspondence, billing, and bookkeeping.

Medical Assistant, Full-Time, First Shift, Holmes Sleep Lab

The Medical Assistant functions as an integral part of the Clinical office staff where the Medical Assistants perform administrative and clinical duties. Responsible for obtaining intake information for a specific patient population, performing tasks and treatments as delegated by licensed personnel and direct patient care as required. Responsible for scheduling test and procedures ordered by the physician and providing limited patient education and instructions associated with these tests and procedures.

Education: High School Diploma/GED required

Years of Experience: Seven - eleven months equivalent experience preferred.

Required Skills and Knowledge:

Excellent written and verbal communication skills.
Must be able to communicate clearly with patients of all education levels.
Ability to react calmly and effectively in emergency situations.
Ability to work without close supervision and to set own priorities.
Ability to manage multiple tasks and successfully meet deadlines.
Ability to utilize electronic health record software

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! 

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. 

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.

Engages in population appropriate communication. Has knowledge of growth and development milestones and tasks. Gives clear instructions to patients/family regarding treatment. Involves family/guardian in the assessment, initial treatment and continuing care of the patient. Identifies any physical limitations of the patient and deploys intervention when necessary. Recognizes and responds appropriately to patients/families with behavioral health problems. Interprets population related data and plans care appropriately. Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely. Recognizes and responds to signs/symptoms of abuse or neglect.
Assist in the implementation of age-appropriate care for specific patient population including provision of direct patient care as part of the clinical team
Obtain vital signs, EKG's, laboratory specimens and other necessary information as required for proper evaluation of patient in accordance with the Medical Assistant competencies utilizing universal precautions at all times.
Assists the provider in documenting notes, orders and prescriptions by setting them up in the Electronic Medical Record. All documents, prescriptions, and orders will be pended to the provider to review, edit, and sign as appropriate.
Prepare and maintenance of the clinic area to include but not to limited to: cleaning and stocking examination rooms, daily setup and securing of computer (laptops) equipment, and maintenance of diagnostic equipment.
Return routine patient telephone calls such as prescription refills or pre-certification for medication as directed from the Electronic Medical Record with appropriate and timely documentation regarding actions taken.
Coordinate ancillary services such as diagnostic testing/imaging, hospital procedures and/or admission, additional patient visits, and acquisition of pertinent medical records.
Maintain positive, professional and cooperative demeanor throughout all interactions with patients, staff, physicians and members of management.
Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintain patient confidence and protect operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Seeks knowledge and understanding of quality measures and patient experience.

Administrative Duties:

Using computer applications Answering telephones Greeting patients Updating and filing patient medical records Coding and filling out insurance forms Scheduling appointments Arranging for hospital admissions and laboratory services Handling correspondence, billing, and bookkeeping

About the Company

UC Health

Academic medical center delivering patient care

UC Health combines top clinicians and researchers to deliver patient care in Cincinnati and surrounding areas. It operates through the UC Medical Center and West Chester Hospital, offering a wide range of medical services and specialties. Care is delivered through a collaboration of clinical treatment, teaching, and ongoing research, with access to research-driven, discovery-based approaches and advanced facilities. The organization distinguishes itself by leveraging the academic strength of the University of Cincinnati to integrate clinical care with research and education, supported by a commitment to diversity and inclusion. The goal is to provide the highest quality, compassionate healthcare through leading-edge clinical services, teaching, innovation, and research across medical specialties.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: $431.3M
Headquarters: Cincinnati, OH
Founded: 2012

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