Guest Room Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the role 

The Housekeeping Attendant is an integral part of the Housekeeping Team who collectively is responsible for the cleanliness and attention to detail of the hotel. The Housekeeping Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level. 

What you will do 

Clean and organize guest rooms according to hotel standards. 

• Restock supplies in rooms, such as towels, soaps, and other toiletries. 

• Report any damages or issues in the rooms to the maintenance staff. 

• Ensure that common areas and hallways are kept clean and orderly. 

• Provide exceptional customer service, responding to guest requests in a courteous and efficient manner. 

What you bring 

• Willingness to Learn: Interest in developing skills in room cleaning and maintenance. 

• Strong Work Ethic: Commitment to the job and to guest satisfaction. 

• Attention to Detail: Ability to notice and correct small details that enhance the room’s presentation. 

• Guest Service Focus: Friendly and professional attitude when interacting with guests. 

• Teamwork: Willingness to collaborate with other housekeeping and maintenance team members. 

• Time Management: Ability to complete cleaning tasks efficiently within assigned time frames. 

• Good Communication Skills: Ability to follow instructions and effectively communicate needs to the team. 

• Basic Knowledge of Cleaning: Familiarity with cleaning products and proper techniques for maintaining hygiene. 

• Professional Appearance and Behavior: Well-presented, wearing a clean uniform, with a friendly and respectful approach. 

• Physical Stamina: Ability to perform physical work, including lifting and moving heavy objects, and standing for long periods. 

Work Experience: 2 Years 

Degree: Professional /Technician 

Languages: Spanish / English 

Language Ability: High 

 
What we offer:  

• Competitive Salary, wages, and a comprehensive benefits package.  

• Excellent Training and Development opportunities.   

• Complimentary Accommodation at other Four Seasons Hotels and Resorts.   

• Complimentary Dry Cleaning for Employee Uniforms.   

• Complimentary Employee Meals.   

• Discounts at our hotel restaurants.   

• Discounts on local services.   

• Possibility of accommodation and transportation to work (at a reduced cost).   

• Mental Health Support: 24/7 access to professional and confidential psychological assistance. 

Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).