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Vylor

Seed genetics company leveraging gene editing

Sub Regional Lead - IT

IT OperationsUpdated on Nov 15
Full-timeNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in computer science, information technology, or a related field, or equivalent experience.
  • At least 3 years of experience in IT operations management, including field services and site-based IT support; experience managing multiple locations is essential.
  • Strong knowledge of IT infrastructure, including networks, servers, and hardware, and familiarity with IT service management frameworks and methodologies.
  • Demonstrated leadership ability with experience in team management and coaching.
  • Experience managing IT projects, with strong organizational and problem-solving skills.
  • Excellent verbal and written communication skills and the ability to interact effectively with various stakeholders.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to communicate technical information effectively to technical and non-technical stakeholders.
  • Excellent product management skills.
  • Excellent analytical and critical thinking skills.
  • Ability to engage with a global team and provide coaching and oversight.
  • Strong organizational skills to manage multiple tasks within timeline and budget constraints.
  • Ability to thrive in a fast-paced environment, learn rapidly, and master diverse technologies and techniques.

Responsibilities

  • Oversee IT operations and field services for multiple sites within a sub-region, ensuring consistent delivery of IT services and support.
  • Manage IT infrastructure, including hardware, software, and network systems, to meet operational requirements and performance standards.
  • Lead and manage site or sub-region IT teams, including field service technicians and site IT support staff; ensure adequate staffing and manage scheduling to meet service demands.
  • Monitor performance metrics and service quality, address issues and improvement areas, and ensure timely resolution of IT incidents and service requests.
  • Oversee IT operations at regional sites, including hardware and software installations, maintenance, and upgrades.
  • Coordinate with site managers and stakeholders so IT systems support local business operations, and ensure compliance with organizational policies, standards, and regulatory requirements at each site.
  • Lead and manage regional IT projects, including system upgrades, deployments, and new technology implementations; coordinate with project teams, vendors, and stakeholders to meet project scope, schedule, and budget goals.
  • Evaluate vendor performance and recommend improvements or changes.
  • Continuously assess site needs and equipment conditions for infrastructure, endpoints, video collaboration, and printing, and proactively track devices approaching obsolescence.
  • Ensure incoming work from server, network, application, security, and business requests is completed in alignment with service-level agreements and business expectations.
  • Oversee IT incident and problem management, ensure effective root-cause analysis and resolution, and implement and maintain incident-response and escalation procedures for critical issues.
  • Communicate with regional and corporate leadership and provide regular updates on IT operations, service performance, and project status.
  • Prepare and present reports on performance, service levels, and operational metrics.
  • Identify and manage operational risks, including cybersecurity threats and disruptions, and ensure compliance with relevant regulations, industry standards, and organizational policies.
  • Implement and enforce security policies and procedures to safeguard data and systems, and ensure compliance with industry standards and regulations.
  • Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.
  • Establish and maintain strategic partnerships with product vendors and suppliers.
  • Provide on-call support as needed to ensure 24/7 system availability.
  • Coordinate change management, release management, and configuration management processes for managed products and services.
  • Build strong connections among IT teams and understand interdependencies among infrastructure, information security, and applications and services.
  • Ensure personnel and infrastructure comply with global, regional, and local regulations, including FDA, SOX, and GDPR; participate in audits as required.
  • Develop and maintain partnerships with associated Corteva IT functions, including software development and support, ERP, enterprise architecture, portfolio and program management, and cybersecurity.
  • Incorporate operational excellence standards into daily operations by assessing service performance, gathering feedback, driving improvements, implementing best practices, conducting post-implementation reviews, and optimizing processes.

Desired Qualifications

  • Project management certifications such as PMP or IT service management certifications such as ITIL.
  • ITIL, Agile, or PMP certifications.
  • Experience operating in an Infrastructure as Product (IaP) environment.
  • Experience in customer service and internal consulting.
  • Experience contributing to a collaborative environment.
  • Ability to work creatively and analytically in a problem-solving environment.
  • Ability to adapt to changing circumstances and manage multiple priorities effectively.
  • Strong attention to detail in managing IT operations and ensuring service quality.

About the Company

Vylor

Seed genetics company leveraging gene editing

Vylor is a stand-alone seed and genetics company that develops and markets crop seeds and related genetics. It uses gene editing and molecular breeding to create proprietary hybrids, including hybrid wheat and disease-resistant corn, and grows its business through direct-to-market sales and a growing licensing platform. It differentiates itself as a pure-play IP owner with a large portfolio of germplasm and biotech patents and by leveraging its Pioneer, Brevant, and Hoegemeyer brands alongside cross-licensing arrangements with Corteva. Its goal is to become a publicly traded company and to help farmers meet food and energy security challenges through advanced genetic solutions.

Company size
51-200
Company stage
Debt Financing
Total funding
$1.1B
Headquarters
Egypt, United States
Founded
Not listed

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