Product Stewardship Specialist

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this role

Dow’s Consumer Solutions business is seeking a Product Stewardship Specialist for its Personal Care Products portfolio, based in Seneffe, Belgium.

In this role, you help ensure the safe and compliant use of products by providing fast, accurate, and customer-focused support on Environmental, Health & Safety and regulatory inquiries. Working across customer care, product compliance, and regulatory frameworks means partnering with enterprise product stewardship teams and technical experts worldwide. Success in this role comes from your customer focus, structured approach, and experience with European Union regulations and compliance topics, ideally complemented by knowledge of silicone products and applications for Home & Personal Care products.

Responsibilities

• Respond to customer Environmental, Health & Safety and regulatory inquiries using internal tools and escalate specialized questions to the appropriate experts.
• Follow escalation procedures for missing responses, Regulatory Data Sheet statements, toxicology-related requests, and distribute product communications as needed.
• Record and monitor inquiries to ensure accurate tracking, timely follow-up, and quick action on high-priority cases.
• Identify recurring inquiry trends and collaborate with Enterprise Product Stewardship Services to improve self-service resources.
• Prioritize inquiries using real-time metrics and business input, aligning responses with customer expectations.
• Support projects that harmonize product Environmental, Health & Safety information, maintain accurate documentation of interactions, and provide training to customer-facing teams.

Qualifications

• A minimum of a bachelor’s degree in chemistry, Environmental Science, Toxicology, Industrial Hygiene, or a specialized EH&S discipline (e.g. Product Stewardship, Product Regulatory, Sustainability).
• 3+ years of relevant industry experience or an Environmental, Health & Safety-related function.
• Strong working knowledge of products, markets, and global regulatory frameworks, ideally with silicone products and applications for Home & Personal Care products.
• Proficiency with Microsoft Office (Outlook, Word, Excel); Systems, Applications, and Products in Data Processing is an advantage.
• Excellent command of English and French.

Your Skills

• Customer focus: You are passionate about delivering accurate and timely information that helps customers address product safety, compliance, and regulatory inquiries.
• Technical curiosity: You are motivated to expand your knowledge of chemistry, international regulatory frameworks, and silicone chemistry.
• Cross-functional communication: You communicate and collaborate effectively with technical experts, business teams, and global partners across functions and time zones.
• Organization and prioritization: You work independently, manage competing priorities and deadlines, and maintain efficiency under pressure in a dynamic, multinational environment.
• Data analysis and problem-solving: You analyze complex information, draw clear and logical conclusions, make sound decisions, and identify solutions that help resolve inquiries and improve processes.

Additional Notes

• Relocation, visa, and immigration assistance are not available for this position. 
• Please submit your application in English to be eligible for consideration in the selection process.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.