AVP BSI Agile Product Lead

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$173,700.00 - $286,600.001Bond & Specialty Insurance (BSI) at Travelers is a leading provider of surety, management liability, and specialty insurance products, delivering differentiated value to agents, brokers, and commercial customers. BSI's product and technology organization is at the center of driving the Agile and operational capabilities that power underwriting excellence and customer outcomes. As the AVP, Agile Product Lead, BSI, you will support the software product management discipline across the BSI business, working collaboratively to drive the product vision, multi-year roadmap, and operating model that connects business strategy to technology delivery. You will serve as the primary cross- BSI business-side interface to Technology and enterprise program leaders, driving outcome-oriented prioritization across BSI's product circles and ensuring that delivery investments generate measurable business results.

What Will You Do?

• Infuse modern software product management principles and practices across BSI to improve customer outcomes and achieve measurable business results, establishing clear role expectations and performance standards for Agile Product Owners (APOs).
• Support and develop the product discipline by matrix and/or directly managing a team of APOs across BSI, working with value stream leads and circle leads to establish clear role expectations and performance standards, ensuring APOs own the vision, roadmap and measurement of their work against a business outcome.
• Work with SP&E and tech leadership to examine the operating rhythm, ceremonies and governance to ensure the software development process is designed to support a product operating model.
• Support the development of the product vision and multi-year roadmap across BSI’s business circles in partnership with business stakeholders, Value Stream Leaders, and the Senior Leadership Team, providing an integrated view of objectives and key results (OKRs) across all circles.
• Lead the evolution of requirements and discovery practices for the AI era — establishing structured, repeatable approaches to capturing business intent, acceptance criteria, and outcome hypotheses that AI tooling can act on. Drive adoption of AI-assisted techniques across backlog development, user story generation, acceptance test creation, and dependency analysis, while setting quality standards that ensure AI-generated artifacts are business-validated, traceable, and production-ready.
• Drive outcome-oriented prioritization and funding by working closely with SP&E colleagues and Value Stream and Circle Leaders to ensure measurable OKR results and leading budget preparation and management, including OKR definition, prioritization, and initiative scoping.
• Serve as the primary business leader that interfaces with Enterprise Tech & Ops on Product or business related initiatives working in close partnership with the tech PMO on broader SDLC+ work.
• Foster a performance-based culture through coaching, mentoring, and feedback for matrixed associates, while executing on the Software Product Management community of practice for BSI in partnership with the Enterprise SDLC+ leaders that defines roles, standards, and development resources across the organization.
• Build Agile product capability across BSI by identifying gaps, developing an upskilling plan and contributing to overall talent strategy and career pathing for the product function
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree in Business, Computer Science, Information Systems, or a related field; Master’s Degree or MBA preferred.
• Eight or more years in software product management or product ownership, with at least five years in a leadership role in a large, matrixed organization.
• Experience in a commercial lines or specialty insurance environment, with familiarity with underwriting workflows, policy lifecycle, or distribution systems is a plus.
• Demonstrated experience in scaled Agile frameworks (SAFe, LeSS, or equivalent) with a track record of OKR-based prioritization and outcome-oriented delivery across multiple concurrent product teams.
• Exceptional communication, collaboration, and influencing skills with the ability to present complex information and interact with all levels of the organization.
• Knowledge of emerging AI tools and their application in the software product management lifecycle

What is a Must Have?

• Bachelor’s Degree or equivalent experience.
• Seven years of experience in software product management, product ownership, or a closely related discipline.
• Four years of people management or team leadership experience.