Orthodontic Front Desk Receptionist - Patient Coordinator

Orthodontic Front Desk Receptionist / Patient Coordinator

• Company: Orthodontic Partners 
• Location: Reno, NV (Travel between local practice locations required)
• Job Type: Full-Time
• Pay Rate: $16.00 – $18.00 per hour (DOE)

More Than Just a Job — It's Your Next Career Step!

If you are looking to build a stable, rewarding profession in orthodontics, we are ready to invest heavily in your training and development! Prior customer service, medical, or dental front office experience is highly preferred, but we are fully willing to train the right high-energy candidate with a strong work ethic, attention to detail, and a passion for patient care.

Local Travel Requirement: Travel between our local Reno-area clinics is required.

Why You’ll Love Working Here

At Orthodontic Partners, we believe when our team thrives, our patients thrive! Our goal isn’t just professional success—it’s helping you find genuine joy and balance both at work and at home.

We don’t just say we care more; we show it every day through a supportive, upbeat culture where your voice is heard, teamwork is celebrated, and your well-being comes first. We are a close-knit team that's passionate about creating positive experiences for both our patients and our staff. Come see and feel what it's like to work with a team that truly cares!

What You’ll Do Every Day (Responsibilities)

• First Impressions & Welcome: Be the first friendly face our patients and families see, greeting every guest warmly and setting an upbeat tone for their visit.
• Phone & Scheduling Management: Juggle multi-line phones with ease, schedule appointments, and coordinate daily patient flow across our offices.
• Patient Check-In & Records: Collect and update patient intake information, verify insurance details, and keep front office records organized.
• Multi-Clinic Team Synergy: Travel between our local Reno-area practice locations, collaborating closely with clinical assistants and doctors to deliver a seamless patient experience.

What We're Looking For (Qualifications)

• Experience: 1–3 years of customer service experience is preferred (bonus points if it's in medical or dental!)—willing to train the right candidate!
• Communication Skills: Excellent interpersonal and verbal communication skills with a natural ability to connect with patients of all ages.
• Core Strengths: Strong organizational skills, keen attention to detail, and comfort handling multi-line phone systems in a dynamic environment.
• Travel Flexibility: Reliable personal transportation and willingness to travel between local Reno-area offices.
• Safety & Compliance: This is a safety-sensitive role that requires successfully passing a pre-employment drug screening. We strictly adhere to all CDC, OSHA, and ADA guidelines to keep our team and patients safe.

Perks & Benefits That Support Your Life

• Competitive Pay: $16.00 – $18.00 per hour (commensurate with experience).
• Work/Life Balance: Flexible scheduling designed to support your life inside and outside the office.
• Paid Time Off: Accrual-based PTO that grows with you + 6 Paid Holidays each year.
• Healthcare Package: Comprehensive Medical coverage (5 distinct plans to choose from), Dental, and Vision insurance.
• Retirement Planning: 401(k) with Company Match to help you invest in your future.
• Financial Protection: Life Insurance, Short-Term, and Long-Term Disability coverage.
• Family Support: Free access to our Team Member Assistance Program (EAP) for you and your household.
• Recognition & Perks: Service and Achievement Recognition Programs, employee dental discounts, and corporate cell phone plan savings.
• Career Growth: Hands-on training and ongoing career advancement opportunities across our expanding network!

Ready to Join Our Front Desk Dream Team?

If you're ready to join a fun, fast-paced, and supportive team where your career and personal life both get the TLC they deserve, we want to hear from you!

Apply today and let's create amazing smiles together at Orthodontic Partners!

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Orthodontic Partners is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.

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