Full-Time

Solutions Engineer

Confirmed live in the last 24 hours

Restaurant365

Restaurant365

1,001-5,000 employees

Comprehensive restaurant management software solution

Data & Analytics
Enterprise Software

Compensation Overview

$80k - $93kAnnually

Senior

Remote in USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
Customer Service
Requirements
  • Understanding of intermediate accounting principles
  • Expert in restaurant finance and/or operations, preferably both
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Knowledge of and prior use of restaurant software systems is a plus
  • Minimum of five years of proven work experience in customer service or sales
  • Experience in a SaaS environment is a plus
  • Willingness to travel 25% of the time
Responsibilities
  • Maintain an expert status on all Restaurant365 features and partnering platforms
  • Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap
  • Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition
  • Setting up and maintaining demonstration platforms for existing and new features
  • Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions
  • Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds
  • Training the sales team on product knowledge and new features
  • RFP assistance for sales team
  • Consult marketing from an R365 product and partnering product knowledge standpoint
  • Perform webinars for marketing and sales purposes
  • QA of newly released features delivering feedback to the product team
  • Other duties as assigned

Restaurant365 provides a software solution designed specifically for managing restaurant operations. The platform integrates various functions such as accounting, inventory management, labor scheduling, and performance tracking, making it suitable for both single-location restaurants and large franchises. The software works by pulling sales and labor data directly from the restaurant's point of sale (POS) system, which helps create accurate financial records and reduces administrative workload. This allows restaurant managers to focus more on customer service and team engagement. Unlike its competitors, Restaurant365 offers real-time visibility into performance metrics and enables franchises to benchmark their results against others, enhancing operational efficiency. The company's goal is to streamline restaurant management processes, improve accuracy, and provide valuable insights that help restaurants optimize their performance.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$425.6M

Headquarters

Irvine, California

Founded

2011

Growth & Insights
Headcount

6 month growth

28%

1 year growth

85%

2 year growth

330%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $175 million funding round led by ICONIQ Growth, with participation from KKR and L Catterton, positions Restaurant365 for significant growth and innovation.
  • The acquisition of ExpandShare enhances Restaurant365's platform with AI-powered learning management capabilities, improving employee training and guest satisfaction.
  • Achieving unicorn status with a valuation over $1 billion reflects strong market confidence and potential for future expansion.

What critics are saying

  • The highly competitive restaurant management software market requires continuous innovation to maintain a leading position.
  • Integrating multiple acquisitions, such as ExpandShare, poses challenges in ensuring seamless platform functionality and cultural alignment.

What makes Restaurant365 unique

  • Restaurant365 offers an all-in-one platform that integrates accounting, inventory, labor, and scheduling, unlike competitors who may focus on only one or two aspects of restaurant management.
  • The company's strong partner ecosystem, with over 400 vendor, technology, channel, and service partners, provides a comprehensive support network for clients.
  • Restaurant365's ability to pull detailed sales and labor data directly from POS systems for real-time performance tracking sets it apart from other restaurant management solutions.

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