Human Resources Generalist
No salary listed
Mid
Bachelor's
Winter Haven, FL, USA
In PersonTravel required up to 30%, including occasional overnight trips.
People & HRHR Generalist & Employee Relations
About the job
Requirements
- A high school diploma is required.
- Three years of human resources-related experience, including at least one year in a distribution or manufacturing environment, is required.
- Demonstrated knowledge of general human resources policies, procedures, and practices is required.
- Ability to build relationships and influence others across multiple operations is required.
- Ability to work a flexible schedule, including weekends, holidays, and rotating shifts, is required.
- Ability to travel occasionally, including overnight trips, is required.
- Experience with investigations, including accidents and harassment allegations, is required.
- Experience recruiting and developing a strong, diverse team is required.
- Some understanding of labor legislation is required.
- Ability to lead through change management is required.
- A Bachelor's Degree is identified as a required level of education.
Responsibilities
- Support the Talent Leader in executing recruitment initiatives to staff Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics such as timing, location, interviewers, and communications, and ensuring a smooth recruitment process.
- Oversee records management within the human resources system for facility staff, including compiling and analyzing data for key performance indicators and providing insights to the Talent Leader.
- Drive employee engagement across all Distribution Center departments by processing employee queries and providing timely employee relations support that reflects the culture, and by developing and executing initiatives promoting Chick-fil-A Supply's values of care, safety, and excellence.
- Advise and support team leaders on employment law and government regulations, performance management, team morale, and policies including the Family and Medical Leave Act, the Americans with Disabilities Act, and workers' compensation.
- Oversee the Distribution Center payroll administration process and resolve issues for staff and leaders.
- Maintain awareness of market-driven compensation trends in the industry.
- Partner with Legal and the Talent Leader to ensure compliance with applicable federal and state requirements.
- Coordinate and facilitate training sessions and seminars, and facilitate training when needed.
- Perform other duties as assigned as needs arise.
Desired Qualifications
- A Bachelor's Degree is preferred.
- Spanish speaking is strongly preferred.
- Five or more years of human resources generalist experience, including three or more years in a distribution or manufacturing environment, is preferred.
- Working knowledge of logistics, warehousing, and information technology systems is preferred.
- Working knowledge of human resources information systems is preferred.
- Working knowledge of payroll administration is preferred.
- Working knowledge of innovations in supply chain is preferred.
- Working knowledge of safe work practices, including Occupational Safety and Health Administration practices, for all functions performed in a distribution facility is preferred.
- Excellent knowledge of employment law and other governmental requirements related to human resources is preferred.
- Demonstrated business acumen involving human resources key performance indicators and using data to drive continuous improvement is preferred.
- Business communication and presentation skills are preferred.
- Food service distribution experience is preferred.
About the company
Chick-fil-A operates fast-food restaurants in the U.S. focused on chicken items like sandwiches, nuggets, and waffle fries, served dine-in, takeout, drive-thru, and through mobile ordering and delivery. Customers earn points through the Chick-fil-A One loyalty program with tiers (Member, Silver, Red) and rewards to encourage repeat visits. The company emphasizes quick service, friendly staff, and a seamless app experience for ordering, payment, and rewards. Its goal is to build long-term customer loyalty and expand its U.S. footprint by delivering reliable quality and convenient dining options.
Company Size
10,001+
Company Stage
Debt Financing
Total Funding
$650M
Headquarters
Atlanta, Georgia
Founded
1946
Get referred to Chick-fil-A
See people who can refer or advise you
Simplify's Take
What believers are saying
- 2025 revenue rose 14% to $10.3 billion, despite only 1% net income growth.
- Chick-fil-A opened 179 restaurants in 2025 and announced Spokane, Cornelius, and Edmond openings.
- Red Wagon Ventures expands into Daybright and Acrew, diversifying beyond chicken by 2027.
What critics are saying
- Williams v. Chick-fil-A, filed July 23, 2026, targets Chick-fil-A One breach controls.
- EEOC sued Hatch Trick in May 2026; franchise employment practices still expose the brand.
- Mall closures at Arbor Place, Cobb, and North Point signal weaker legacy formats.
What makes Chick-fil-A unique
- Andrew Cathy keeps Chick-fil-A family-owned, rejecting an IPO on October 4, 2026.
- The operator model drives local entrepreneurship, exemplified by Greg Harjo’s third Edmond restaurant.
- Chick-fil-A preserves human drive-thru service, refusing AI ordering on October 4, 2026.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Flexible Work Hours
- Remote Work Options