Business Operations Analyst
Capital One/HTS
Posted on 2/12/2024
INACTIVE
Hopper

1,001-5,000 employees

Travel recommendations app
Company Overview
Hopper is on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better.
Data & Analytics

Company Stage

Series G

Total Funding

$745.7M

Founded

2007

Headquarters

Montreal, Canada

Growth & Insights
Headcount

6 month growth

-16%

1 year growth

-8%

2 year growth

14%
Locations
Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
SQL
Data Analysis
CategoriesNew
AI & Machine Learning
Operations & Logistics
Requirements
  • Proven experience in managing strategic client relationships
  • Advanced data analysis capabilities, including proficiency in BI tools and SQL
  • Technical background is a plus
Responsibilities
  • Serve as the primary point of contact for all data-related requests and dashboard issues
  • Build insightful dashboards tracking key performance indicators (KPIs)
  • Conduct ad-hoc analyses to drive key business projects and initiatives
  • Conduct the Meet or Beat Analysis, identifying inventory gaps and competitor benchmarking
  • Responsible for writing Incident Reports and RCA for major issues
  • Ensure timely monthly delivery of Capital One SLA tracker, compliance reports, and manage escalations
Desired Qualifications
  • Action-oriented mindset balanced with a meticulous approach to ensure high-quality output