Major Account Manager

At Avantor, our customers are changing the world through breakthroughs in biopharmaceutical manufacturing, cell and gene therapy, vaccine development, and advanced scientific innovation. We're seeking a high-performing Major Account Manager to partner with some of the most influential pharmaceutical and biotechnology organizations in the greater Raleigh-Durham area and help drive the next phase of growth within one of our most strategic territories.

This is more than a sales role. You'll serve as a trusted advisor to customer stakeholders across manufacturing, supply chain, procurement, quality, engineering, and executive leadership teams, leveraging Avantor's broad portfolio of products, services, and solutions to solve complex business challenges and create measurable value.

The territory supports a thriving concentration of pharmaceutical, biopharmaceutical, biotechnology, and advanced therapies organizations throughout the Research Triangle Park region, offering exceptional opportunities for growth, strategic account development, and long-term partnership building.

This is a field-based position supporting the greater Raleigh-Durham, NC area, with an expectation of being onsite with customers five days per week.

What we’re looking for

• Education: College degree or equivalent/applicable experience preferred
• Experience: Prefer 3+ years of experience working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach and/or 3+ years in Pharma manufacturing where stakeholder relationships are critical to the role
• Collaboration Tool: Proficiency with Microsoft Office Suite, including Teams. Experience with CRMs and Sales Analytical tools is preferred
• Preferred Qualifications: 
  • B2B sales experience preferred, particularly within distribution, life sciences, pharmaceutical manufacturing, bioprocessing, biotechnology, vaccine production, cell and gene therapy, or CDMO environments.
  • Proven track record of driving growth through consultative and strategic selling approaches in fast-paced, results-oriented environments.
  • Demonstrated success managing multiple stakeholders and utilizing formal sales methodologies (e.g., SPIN, Consultative Selling).
  • Scientific or technical background preferred.
  • Excellent communication and team interaction skills, routinely interacting with customers, manufacturers, and staff.
  • Willingness to travel to customer locations minimum 5 days a week; must have a valid driver's license.

How you will thrive and create an impact

• Own and grow a portfolio of strategic pharmaceutical and biopharmaceutical manufacturing accounts by serving as the primary executive-level point of contact and trusted business partner.
• Develop deep understanding of customer business objectives, manufacturing priorities, operational challenges, quality requirements, and supply chain objectives to drive long-term partnership, retention, and growth.
• Drive account-level growth through strategic opportunity identification, leveraging data, customer insights, and market trends to uncover whitespace, influence demand, and expand wallet share across the Avantor portfolio. Move beyond transactional selling to shape customer strategy through consultative, insight-led engagement.
• Lead cross-functional account execution by leveraging local and global internal teams, as well as external partners, to deliver integrated solutions and achieve customer and revenue objectives.
• Build relationships across procurement, supply chain, manufacturing, operations, quality, engineering, and executive leadership functions to identify opportunities and drive account growth.
• Develop and execute strategic account plans, forecasts, and performance objectives, ensuring achievement of growth targets through disciplined account management, data-driven insights, and proactive customer engagement.
• Build and sustain senior-level stakeholder relationships, leading strategic customer conversations that position Avantor as a trusted partner and advisor.
• Manage complex customer interactions with professionalism and influence, applying strong listening, organizational, and consultative questioning skills to build trust and alignment.
• Synthesize and analyze sales and account data to inform strategy, support management decisions, and optimize account performance.
• Operate with high autonomy and accountability, effectively managing time, priorities, and account complexity in a dynamic environment.
• Lead commercial negotiations by developing and executing large account pricing strategies, contract structures, and long‑term commercial agreements.

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

Typically works in a home office environment with extensive regional travel to customer locations.

Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

A frequent volume of work and deadlines impose strain on routine basis. 

Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. 

#LI-Remote

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.