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Communities First

Assistant Community Manager

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-timeGary, IN, USA$17 - $20 /hrIn-person

About the Job

Requirements

  • An Associate’s or Bachelor’s degree is preferred; relevant experience may be substituted for formal education.
  • A valid driver’s license is required.
  • Housing compliance certifications (COS, AHM, LIHTC) are preferred, or the employee must be willing to obtain them within a specified timeframe.
  • Strong customer service and interpersonal skills are required.
  • Attention to detail and the ability to manage multiple priorities are required.
  • A basic understanding of affordable housing programs, including LIHTC, Section 8, and supportive housing, is required; familiarity with these programs is preferred.
  • Proficiency with Microsoft Office (Word, Excel, and Outlook) and property management software is required.
  • The ability to maintain confidentiality and professionalism is required.
  • Effective written and verbal communication skills are required.
  • The ability to work collaboratively in a fast-paced, community-focused environment is required.
  • Flexibility and willingness to learn and grow within property management are required.
  • The role requires the ability to lift up to 25 pounds and to sit, stand, walk properties, and work at a computer for extended periods.

Responsibilities

  • Assist with tenant selection activities, including application intake, file review, unit showings, leasing paperwork, and unit transfers.
  • Support timely processing of move-ins, move-outs, and waitlist management.
  • Maintain accurate leasing documentation and resident files.
  • Assist with income certifications and recertifications for LIHTC, Section 8, supportive housing, and other rental assistance programs.
  • Gather and verify third-party income and asset documentation from employers, banks, government agencies, and other sources.
  • Maintain certification data in MSHDA’s Certification Online System and other required databases.
  • Support audit preparation and respond to file review requests under the direction of the Community Manager.
  • Serve as a point of contact for residents by responding to questions, concerns, and service requests.
  • Assist with resident retention efforts, eviction prevention strategies, and payment plan coordination.
  • Support enforcement of lease compliance, including notices and documentation.
  • Submit and track maintenance work orders and follow up to ensure timely completion.
  • Coordinate unit readiness and turnover activities with maintenance staff.
  • Assist with inspections and document findings as directed.
  • Assist with preparation and submission of weekly, monthly, and site-level reports.
  • Support accurate recordkeeping, data entry, and file organization.
  • Participate in the on-call rotation as required.
  • Collaborate with service partners, case managers, and internal departments.
  • Support the Community Manager with operational tasks and special projects.
  • Perform other duties as assigned to support property and organizational goals.

Desired Qualifications

  • Familiarity with affordable housing programs, including LIHTC, Section 8, and supportive housing.
  • Housing compliance certifications (COS, AHM, LIHTC), or willingness to obtain them within a specified timeframe.
  • An Associate’s or Bachelor’s degree; relevant experience may be substituted for formal education.

About the Company

Communities First

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