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Absolute International Security

Field Supervisor

Security Guarding & PatrolUpdated on Nov 11
Full-timeIrwindale, CA, USA

About the Job

Requirements

  • Must be at least 26 years old for driving positions.
  • Have at least 2 years of security supervisory, field operations, law enforcement, military, or leadership experience.
  • Be able to pass a background check, drug screening, and additional client requirements.
  • Be able to pass motor vehicle record driving requirements for driving positions.
  • Have strong leadership, organizational, and problem-solving abilities.
  • Have verbal communication, customer service, and interpersonal skills.
  • Be able to write clear and accurate reports.
  • Be proficient with report writing, scheduling software, Microsoft Office, and basic computer applications.
  • Be able to stand and walk for extended periods and perform physical tasks as required.
  • Be comfortable working outdoors in varied weather conditions.
  • Have reliable transportation.
  • Be dependable, committed to ethical conduct, and act with integrity.
  • Be able to work independently and make sound decisions under pressure.
  • Maintain a clean, professional appearance and adhere to company grooming and uniform standards.
  • Hold a valid California Guard Card, government ID, and driver's license.
  • Hold CPR/First Aid/AED certification, Pepper Spray Certification, Baton Permit, and Exposed Firearm License.
  • Have a Firearm Dealer Record of Sale (DROS).
  • Have a high school diploma or GED equivalent.

Responsibilities

  • Conduct site inspections, quality assurance audits, and operational assessments.
  • Ensure compliance with post orders, company policies, client requirements, and regulatory standards.
  • Respond to operational issues, emergencies, staffing shortages, and client concerns.
  • Monitor security personnel performance and implement corrective actions when necessary.
  • Maintain operational readiness and ensure proper deployment of personnel.
  • Lead, mentor, coach, and develop security officers.
  • Assist with training and employee retention initiatives.
  • Conduct performance evaluations and provide constructive feedback.
  • Promote accountability, professionalism, teamwork, and a culture of excellence.
  • Identify future leaders and support career development opportunities.
  • Build and maintain professional relationships with clients.
  • Ensure client expectations are consistently met or exceeded.
  • Conduct client follow-ups and site visits to maintain service quality.
  • Assist in resolving complaints and implementing service improvements.
  • Prepare incident reports, operational summaries, and performance documentation.
  • Review Daily Activity Reports and ensure their accuracy and completeness.
  • Assist management with scheduling, staffing coordination, and workforce planning.
  • Communicate critical updates and field intelligence to executive management.
  • Act as a visible deterrent to prevent rule violations, unsafe behavior, or criminal activity.
  • Perform routine patrols of the assigned area.
  • Monitor the entrance and departure of employees, visitors, and vehicles.
  • Control access points and maintain visitor and vendor logs.
  • Observe and report suspicious activities, safety hazards, maintenance concerns, or policy violations.
  • Prepare clear and accurate incident reports, daily activity logs, and other required documentation.
  • Communicate over radio, phone, or in person with supervisors, dispatchers, and clients.
  • Respond promptly to alarms, incidents, emergencies, and disturbances.
  • Assist with evacuations and emergency procedures as required.
  • Coordinate with law enforcement and emergency responders as needed.
  • Maintain a clean, neat, and professional appearance.
  • Maintain authorized less-lethal equipment in compliance with company standards.
  • Provide customer service while maintaining a safe and secure environment.
  • Drive a company patrol vehicle safely and defensively for driving positions.
  • Follow post orders, site protocols, and relevant company procedures.

Desired Qualifications

  • Prior experience supervising multiple locations, employees, and operational priorities.
  • Prior experience supervising large teams and/or multiple client accounts.
  • Knowledge of California BSIS regulations and compliance requirements.
  • Security Guard Training Certificates.
  • Bilingual ability in Spanish and Mandarin.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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