The US Oncology Network

Supports independent oncology practices, patient care

Medical Office Manager

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeColumbia, MD, USA$55.4k - $115.1k /yr

About the Job

Requirements

A high school diploma or General Education Degree (GED) is required.
Healthcare office experience is required.
Experience supporting compliance with organizational policies, procedures, and systems.
Advanced knowledge of HIPAA guidelines, practices, and procedures.
Knowledge of medical practices, terminology, and reimbursement policies.
Proficiency with Microsoft Word, Excel, and PowerPoint is required.
Strong written and oral communication skills, including the ability to communicate clear expectations.
Strong organizational and time-management skills, including the ability to prioritize and delegate responsibilities.
Ability to evaluate the effectiveness of existing methods and procedures.
Ability to operate a variety of office equipment and computer programs.
Ability to mentor and support the professional development of staff members.
Commitment to fostering an environment of collaboration, inclusion, and diversity.
Ability to work in a fast-paced, dynamic organization.

Responsibilities

Manage day-to-day practice operations and administer policies and procedures.
Oversee office financials and promote efficient use of office resources and budget; dispense and reconcile petty cash.
Oversee staff scheduling, time and attendance, including vacations and sick or personal time.
Assess staffing requirements and interview, hire, and train new employees as necessary.
Ensure staff understand job requirements and expectations and safely and properly use facilities and equipment.
Conduct annual employee performance reviews and provide ongoing coaching and mentorship.
Facilitate regular departmental and office staff meetings.
Promote professionalism and superior customer service among staff and regularly develop process improvements.
Manage accurate filing and organization of patient accounts and demographics.
Ensure compliance with federal, state, and local regulations, including HIPAA and OSHA.
Regularly interface with staff, physicians, patients, and other stakeholders.
Keep abreast of industry best practices and pursue continued education.
Travel between offices as needed based on office and location needs.
Perform other duties as assigned.

Desired Qualifications

A BA/BS degree is preferred.
Three or more years of experience in a management role is preferred.

Position Title: Office Manager
Employment Type: Full-Time, Exempt

Hours: 7:30am-5pm (Monday-Friday)
Practice: Retina Group of Washington, PRISM Vision Group Partner Practice
Location: Columbia, Maryland

Travel: Required between offices dependent on office/location needs
Compensation Range: $55,431.64 - $115,127.25/Annual (Dependent on Experience)

The Office Manager provides leadership and oversight for all office operations, including staff management, workflow coordination, and policy compliance. Utilizing a strong understanding of both clinical and administrative functions, this position ensures efficient business operations, enhances team performance, and supports the delivery of high-quality patient services.

ROLE AND RESPONSIBILITIES

Manages day to day practice operations; administers policies and procedures
Oversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cash
Oversees staff scheduling, time and attendance, including vacations, sick/personal time, etc.
Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary
Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment
Conducts annual employee performance reviews; provides ongoing coaching and mentorship
Facilitates regular departmental and office staff meetings
Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis
Manages accurate filing and organization of patient accounts/demographics
Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)
Regularly interfaces with staff, physicians, patients, and other stakeholders
Keeps abreast of industry best practices and pursues continued education
Performs other duties as assigned

POSITION QUALIFICATIONS

Education: High School Graduate or General Education Degree (GED).
BA/BS degree preferred
Experience: 3+ years’ experience in a management role preferred; healthcare office experience required

KNOWLEDGE/SKILLS/ABILITIES

• Experience supporting compliance with organizational policies, procedures and systems
• Advanced knowledge of HIPAA guidelines, practices and procedures
• Knowledge of medical practices, terminology, and reimbursement policies
• Solid computer skills – MS applications required (Word, Excel, PowerPoint)
• Outstanding written and oral communication skills; ability to communicate clear expectations
• Superior organizational and time-management skills; ability to prioritize and delegate responsibilities
• Skill in evaluating the effectiveness of existing methods and procedures
• Skill in operating a variety of office equipment and computer programs
• Demonstrated ability to mentor and support the professional development of staff members
• Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity
• Ability to thrive in a fast-paced, dynamic organization

WORK ENVIRONMENT

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

About the Company

The US Oncology Network

Supports independent oncology practices, patient care

The US Oncology Network coordinates a nationwide group of independent oncology practices to deliver cancer care close to home. It provides local physicians with clinical and business support, including access to advanced technologies and shared resources, so they can offer comprehensive, value-based treatment in community settings. By pooling expertise and capabilities, the Network helps independent practices operate more efficiently and sustainably while maintaining physician autonomy. Its goal is to improve patient outcomes and physician satisfaction by delivering high-quality, patient-centered care through a scalable, practice-centric platform.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Upper Merion Township, Pennsylvania
Founded: 1999

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