All Accor

Global hotel management, franchising, loyalty program

Assistant Director

Food & Beverage Operations ManagementPosted on Nov 9

Full-timeBobigny, FranceNo salary listedIn-person

About the Job

Requirements

Experience in reception or hotel management is required; experience in an Accor hotel is preferred.
Proficiency with Accor tools, including FOLS, Resaweb, and TARS, is required.
Fluency in French and a good level of English are required.
Ability to work independently and demonstrate organization and responsiveness.
Knowledge and proficiency with Accor tools.

Responsibilities

Assist the director with the hotel's operational management.
Supervise reception teams.
Ensure customer satisfaction and loyalty.
Participate in team management, including scheduling, training, and staff support.
Ensure quality, hygiene, and safety standards are met.
Participate in monitoring performance indicators and optimizing revenue.
Manage RFPs.

Desired Qualifications

Experience in an Accor hotel is preferred.

Description du poste

Dans le cadre du développement de notre établissement, nous recherchons un(e) adjoint(e) de direction pour accompagner le directeur dans la gestion quotidienne de l'hôtel et garantir une excellente qualité de service.
Vos missions:
- Assister le directeur dans le pilotage opérationnel de l'hôtel
- Superviser les équipes en réception
- Garantir la satisfaction et la fidélisation
-Participer au management des équipes (planning , formations , accompagnement)
- veiller au standards de qualité, d'hygiène et de sécurité
- participer au suivi des indicateurs de performance et à l'optimisation du CA.

Nous recherchons quelqu'un d'expérimenté en réception ou en management hôtelier, idéalement au sein d'un hôtel Accor.
La maitrise des outils Accor est indispensable : Fols, Resaweb,Tars etc..
Profil recherché :
-sens de l'organisation, autonomie et réactivité
-Excellent relationnel et goût du travail en équipe
-Maîtrise du français et bon niveau en anglais

Qualifications

Experience, connaissance et maîtrise des outils Accor

Informations supplémentaires

Gestion des RFP

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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