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Five Below

Discount retailer selling trendy youth goods

Store Manager

Retail Store ManagementPosted on Nov 13
Full-timeCumberland, MD, USAIn-person

About the Job

Requirements

  • At least 5 years of leadership experience leading teams and delivering results.
  • Experience managing a store or large department; retail experience is preferred but not required.
  • Experience in a fast-paced, high-volume, or high-complexity store environment.
  • High school graduate or equivalent.
  • At least 3 years of management experience is preferred.
  • Strong verbal and written communication skills.
  • Ability to multitask and think creatively.
  • Ability to maintain composure under pressure.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Ability to lift, push, or pull up to 25 pounds and move merchandise to a height of 5–10 feet.
  • Ability to operate ladders, pallet jacks, and handheld devices.
  • Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.

Responsibilities

  • Lead the store team on the sales floor and serve as the face and voice of the store.
  • Develop the team through coaching, feedback, and recognition.
  • Oversee store operations, including freight flow, store zones, and daily priorities.
  • Manage labor and adjust staffing to business needs while staying on budget.
  • Drive sales on the floor by modeling selling behaviors and guiding the team to deliver customer service.
  • Create a positive, fun, and high-performing team culture.
  • Adapt to changing business needs and take ownership of outcomes.
  • Achieve sales and labor results, customer satisfaction and TruRating feedback, Store Scorecard performance, team development and retention, and operational execution and compliance.
  • Conduct development check-ins and coaching conversations.
  • Plan labor and store volume.
  • Operate a computer and printer frequently and a cash register occasionally.
  • Ascend and descend ladders as needed to retrieve and put away stock.
  • Kneel, bend, twist, and stoop in the stock room and on the sales floor.
  • Read and discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
  • Communicate with customers by telephone and face-to-face in the store, and exchange accurate information with managers and coworkers.
  • Move across the sales floor to direct associates and assist customers, and travel to and from the stockroom to retrieve and put away merchandise.
  • Remain in a stationary, upright position for 80% of the time.

Desired Qualifications

  • Retail management experience is preferred.
  • Promotion from assistant manager or co-manager roles is a plus.

About the Company

Five Below

Discount retailer selling trendy youth goods

Five Below is a discount retailer that offers a wide range of trendy products and essentials aimed at pre-teens, teens, and young adults. Its products are priced primarily at $5 or less, with some items priced higher, and are refreshed frequently by sourcing goods globally to keep inventory up to date. Customers can shop in stores or online, with the experience designed to be fun and engaging. The company sells categories such as school supplies, fashion accessories, electronics, toys, games, and home decor. Its emphasis on ethical sourcing and compliance with human rights and labor practices guides supplier choices. Compared to competitors, Five Below emphasizes high-value, fashion-forward items at very low prices with a continuously rotating assortment that appeals to a younger audience. The goal is to provide affordable, on-trend products while delivering an enjoyable shopping experience and driving growth through both in-store and online channels.

Company size
10,001+
Company stage
IPO
Headquarters
Philadelphia, PA
Founded
2002

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