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United Health Centers

Non-profit health center delivering medical care

Optometry Assistant

Clinical Support & Patient AdministrationUpdated on Nov 5
Full-timeFresno, CA, USAIn-person

About the Job

Requirements

  • High school graduate or GED.
  • Possess a valid driver's license.
  • Possess valid lifesaving certification, such as CPR or BLS.
  • Bilingual English/Spanish ability is preferred but not required.
  • Build and maintain rapport with patients and providers from differing backgrounds.
  • Be customer-service oriented.
  • Have strong and intermediate computer skills.
  • Be familiar with adult learning and general training techniques.
  • Demonstrate flexibility, dependability, problem-solving skills, sound judgment, effective leadership and supervisory skills, attention to detail, follow-through, and ability to handle multiple tasks simultaneously.
  • Know modern office practices and procedures, including email.
  • Be able to lift up to 20 pounds and push up to 50 pounds on wheels.
  • Be able to hear staff on the phone and people served in person, and speak clearly to communicate information to patients and staff.
  • Be able to read memos, computer screens, personnel forms, and clinical and administrative documents.
  • Have high manual dexterity and be able to reach above shoulder level, bend, squat, sit, stand, stoop, crouch, reach, kneel, and twist or turn.

Responsibilities

  • Provide prompt medical support, promote smooth patient flow, collect and record data accurately, and maintain exam rooms, equipment, and ophthalmic supplies.
  • Interview patients and obtain chief complaints, ocular histories, and medical histories.
  • Perform auto refraction, automated tonometry, lensometry, and ancillary ocular tests as directed by the Optometrist, including color vision tests, depth perception, visual fields, and retinal photos.
  • Document findings in the ophthalmic template in the electronic health record.
  • Assist patients in the optical area with fitting, ordering, and dispensing eyeglasses or contact lenses as directed by the Optometrist.
  • Maintain optical boards by restocking glasses and accounting for them in the electronic program.
  • Provide or facilitate information needed by patients and clinicians.
  • Provide basic education and information to patients, answer their questions, alleviate anxieties, and interface with community-oriented activities and staff.
  • Help fulfill the organization's mission of providing community health care access and ensuring patients and families receive needed care.
  • Communicate consistently and openly with the supervisor and all staff.
  • Work flexible or extended hours when necessary and requested.
  • Participate in health center in-services and meetings, listening to and respecting others' ideas.
  • Protect the confidentiality of patient information.

Desired Qualifications

  • At least one year of recent experience in a healthcare setting is preferred.
  • Optometric Assistant certification or one year of recent experience in optometry or ophthalmology is preferred.

About the Company

United Health Centers

Non-profit health center delivering medical care

United Health Centers provides medical, dental, and community health services to medically underserved communities in the central San Joaquin Valley, California, operating as a private nonprofit and a Federally Qualified Health Center (FQHC). Care is delivered through clinics with multidisciplinary teams offering primary care, dental, behavioral health, preventive, and chronic care services; as an FQHC, it uses sliding-scale fees or free care for eligible patients and coordinates care across services. The organization focuses on serving farm workers and their families in a large agricultural region, supported by federal and state programs that expand access and funding for comprehensive care. Its goal is lifetime wellness for communities by delivering accessible, comprehensive quality health care to everyone with compassion and respect, regardless of ability to pay.

Company size
201-500
Company stage
Grant
Total funding
$2.7M
Headquarters
Parlier, CA
Founded
1971

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