Full-Time
Occupational Health Services Associate
Confirmed live in the last 24 hours
Accurate Background
501-1,000 employees
Customized background screening and drug testing solutions
Compensation Overview
$13.7 - $20.55Hourly
Entry
Winchester, VA, USA
- High school degree or GED required.
- Proficiency in Microsoft Office Suite/Office 365 (Outlook, Word, Excel, OneNote, OneDrive) required.
- Ability to multitask (i.e., read or type while talking on the phone) required.
- Strong written and verbal comprehension and expression skills required.
- Ability to type 35+ WPM required.
- Schedule donor occupational health testing within vendor systems.
- Process and complete drug and occupational health testing results to ensure delivery to clients.
- Learn and understand the regulated processes for both drug and occupational health testing.
- Consult with vendors, labs, clinics, and medical review services on abnormal test situations or results.
- Work with internal teams to assist clients.
- Respond to incoming calls or emails from clients, internal departments, and vendors requesting information test results.
- Meeting attendance, production and quality standards of the company/department.
- Records details of all calls and tasks, as well as actions taken, into Salesforce.
- Other duties related as assigned by management.
- Meets Accurate Background’s Employment Screening quality standards for services by adhering to client guidelines, regulations, policies, and procedures.
- Contributes to team effort in maintaining service level agreements (SLA).
- Contribute to a positive team environment.
- Contribute to creating and maintaining work instructions and Milo flow charts.
- Ability to multitask, make decisions, and work independently and well as with a team.
Accurate Background specializes in providing tailored background screening, drug testing, and I-9 solutions using web-based technology. Their services are designed to meet the specific needs of human resources, talent acquisition, and loss prevention professionals, allowing for a customized approach rather than a generic solution. The company's products work by integrating seamlessly with various HR technologies or Applicant Tracking Systems, ensuring that clients can easily incorporate these services into their existing hiring processes. What sets Accurate Background apart from competitors is their focus on creating individualized screening programs and their commitment to integrity, accuracy, and timely results. The goal of Accurate Background is to empower organizations to make safer hiring decisions through comprehensive reports and user-friendly technology.
Company Stage
Seed
Total Funding
$5M
Headquarters
Irvine, California
Founded
1997
6 month growth
↑ 5%1 year growth
↑ 10%2 year growth
↑ 39%
Simplify's Take
What believers are saying
- Accurate's acquisitions of Orange Tree, VerifyNow, and Vero Screening significantly bolster its market presence and global reach.
- The company's commitment to innovation and compliance ensures a robust and reliable service offering, appealing to multinational clients.
- Strategic leadership appointments, such as the new CHRO and COO, indicate a strong focus on organizational growth and operational excellence.
What critics are saying
- The integration of multiple acquisitions could pose challenges in maintaining a unified company culture and operational efficiency.
- The highly competitive nature of the background screening industry may pressure Accurate to continuously innovate to stay ahead.
What makes Accurate Background unique
- Accurate Background offers customized background screening solutions tailored to each client's specific hiring process, unlike many competitors who provide one-size-fits-all services.
- Their seamless integration with various HR technologies and Applicant Tracking Systems sets them apart in terms of ease of use and adaptability.
- Accurate's strong focus on compliance and global expansion, evidenced by strategic acquisitions like VerifyNow and Vero Screening, enhances their competitive edge.