eB2B Commercial Activation & Loyalty Manager

Overview

PepsiCo is a playground for curious people. We invite thinkers, doers, and changemakers to champion innovation, take calculated risks, and challenge the status quo. From executives to leaders on the frontline, we’re excited about the future. We take chances. Together, we dare to make the world a better place.

Our associates are the magic ingredient. Each of them plays an integral role in helping create deep connections between people and our products. Think about your last group celebration: Chances are, one of our iconic brands was by your side. At PepsiCo, you’re invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day.

A career at PepsiCo means working in a culture where everyone’s invited. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop, and grow our unique skill sets at work. Our supportive teams can fuel your professional goals to make a global impact.

Join us. Dare for Better.

We are looking for an eB2B Commercial Activation & Loyalty Manager for a term of 24 months, based in İstanbul, who will lead the eB2B customer engagement strategy by designing and executing loyalty, communication and commercial activation initiatives, establishing the e-ordering RVO framework, and managing all customer communications to drive customer adoption, retention, digital growth and sustainable value creation, while ensuring alignment across DX, PS and commercial priorities.

Responsibilities

Loyalty & Promotion Strategy

• Design, manage and optimize loyalty and promotion to increase customer engagement, retention and digital adoption.

Digital Commercial Calendar Management

• Own and orchestrate the end-to-end digital commercial calendar, ensuring alignment across business priorities, campaigns and customer journeys.

RVO Design & Execution

• Develop and continuously optimize the RVO framework to maximize customer value and support business growth objectives.

Campaign Deployment & Operations on PepsiConnect 

• Own the end-to-end implementation of all commercial programs on the PepsiConnect platform, ensuring accurate customer reflection, flawless execution and an optimal customer experience.

Sales Transformation Engagement

• Design and lead end-to-end incentive programs to engage sales teams, accelerate the transformation journey and ensure sustainable adoption through effective execution, performance tracking and impact analysis

ROI & Performance Analytics

• Monitor initiative performance and conduct ROI analyses to optimize investments and improve commercial effectiveness.

Marketing Activation Management

• Lead the execution of digital marketing activations and customer engagement initiatives in collaboration with internal stakeholders.

Communication & Content Strategy

• Define and manage customer communication and content strategies to deliver a consistent, engaging and impactful customer experience.

Cross-Functional Alignment

• Ensure strong alignment between DX, PS, GTM, CD and commercial teams to deliver an integrated eB2B growth agenda.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Engineering or other relevant fields
• Excellent command of written and spoken English
• Stakeholder management and cross-functional collaboration skills
• Strategic thinking with a customer-centric mindset
• Commercial acumen and understanding of sales processes
• Analytical skills to create robust analysis over digital platform’s data and meaningful insights to drive actions and highlight opportunities
• Customers management and negotiations skills
• Proven experience in leading transformation and change management initiatives, including designing incentive programs and driving sales adoption
• Agility and action-oriented mindset with the ability to quickly analyze data, translate insights into actions and drive execution
• Data-driven decision making
• Excellent communication, presentation and influencing skills
• Experience managing customer communication journeys and engagement strategies
• A proactive, can-do attitude and willingness to take on challenges
• 6+ years proven experience and a track record in digital product/portal management within FMCG environment