Surgery Coordinator

Overview

Retina Consultants of Texas (RCTX) is seeking a qualified and dependable administrative team member who will be responsible for assisting the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible. This candidate acts as a liaison between the office, surgical facility, patient and primary care physician.

Retina Consultants of Texas is the largest and most respected retina-only ophthalmology practice in the United States. Our group consists of 26 world-renowned physicians leading the world in retinal care. While serving two major metropolitan markets (and their extensions), our combined culture allows us to best serve our patients, referral sources, and our own team of physicians. RCTX also invests heavily in diagnostic equipment, providing state-of-the-art retina imaging, laser, and diagnostic capabilities to each patient. This, combined with the clinical expertise of our physicians, an outstanding and devoted staff, and 25 convenient locations to serve our patients.

We worked hard to create our culture as Retina Warriors. We strongly emphasize our core values of Hard Work, Authentic Care and Innovation in everything we do. It is our belief that by investing in our people, our people will be empowered of their own accord to provide the highest quality patient experience.

In addition to being highly challenged professionally, upon joining our practice, the following competitive benefits for full-time eligible employees after a 60-day introductory period:

• Employee Paid Benefits such as Medical, Dental, and Vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401 (k) retirement savings contributions both Roth and Traditional options starting date of hire.
• Employer Paid Benefits such as long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off, and (8) paid holidays + (1) floating holiday annually.  

Pay Rate is $22.00+ per hour and is eligible for overtime.

RCTX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, military service, veteran status, genetic information, or any other protected class under applicable law.

Responsibilities

The Surgical Coordinator will assist the patient with all aspects of pre-operative preparations in order to promote patient confidence in their medical care and to make the surgical experience as smooth as possible. Primarily based from the Administration office in Bellaire, this candidate acts as a liaison between the office, surgical facility, patient and primary care physician.

Duties and Responsibilities:

• Acts as an effective liaison between the patient, surgeon, primary care physician, and the surgical facility in all aspects of pre-operative preparations.
• Schedules all patient surgeries and pre-operative appointments, including those with the patient’s primary care physician, surgical facility, ophthalmologist or technician.
• Schedules post-operative appointments as appropriate.
• Arranges patient transportation if necessary
• Notifies patient of all scheduled appointments.
• Prepares surgery folders and post-op kits.
• Sends appropriate H&P forms, labs, EKGs, and radiology needs to primary care physician.
• Collects all pertinent information for upcoming surgery, such as bookings, lens orders, insurance, H&Ps, and signed consent forms, and transfers to surgical facility.
• Collects surgery payments
• Answers all telephone inquiries from patients, their families, or primary care physicians concerning surgery and/or related concerns.
• Contacts patient two days prior to surgery advising them about their arrival time at the hospital, answering any questions, and reminding them of any changes in their medications
• Performs other tasks as assigned.

Qualifications

Skills/Competencies

• Excellent communication and interpersonal skills.
• Strong organization with attention to detail.
• Analytical problem-solving skills.
• Demonstrated ability to meet deadlines.
• Ability to work independently and as a team member.
• Demonstrated computer literacy.
• Capability of meeting patient surgical scheduling volumes as established by the lead technician.

Qualifications:

• High School Diploma or GED required. Bachelor’s Degree preferred.

Experience Requirements:

• Two years’ experience in a surgical specialty practice, ophthalmology preferrably
• Prolonged periods sitting at a desk and working on a computer.