Senior Business Analyst - Business Systems

We are seeking a highly motivated Senior Business Analyst with strong expertise in Accounts Payable (AP) and Accounts Receivable (AR), along with hands-on experience in OneSource (Thomson Reuters Tax Engine) and Oracle E-Business Tax (EBTax). The ideal candidate will have deep knowledge of Sales & Use Tax, experience working across multi-ERP environments (Oracle Cloud, Microsoft Dynamics, etc.), and strong exposure to international localization across Europe and APAC. This role will be instrumental in driving financial transformation, tax compliance, and system integrations across global platforms.

Responsibilities:

• Collaborate with business stakeholders, finance teams, and IT partners to gather, analyze, and document business requirements for AP/AR and tax processes. 
• Lead fit-gap analysis, as-is/to-be process design, and recommend scalable solutions aligned with global business needs. 
• Drive implementation and support of AP/AR modules integrated with OneSource (Thomson Reuters) for tax determination and reporting. 
• Work across multiple ERP systems (Oracle Fusion, Oracle EBS, Microsoft Dynamics, etc.) to ensure seamless integration and standardization of financial processes.
• Configure and support Oracle E-Business Tax (EBTax) including tax regimes, tax rules, rates, and jurisdictions.
• Manage and support Sales & Use Tax configurations, including tax calculation logic, exemptions, multi-state compliance, and audit readiness.
• Ensure compliance with regional and global tax regulations, including: 
  • Sales & Use Tax (US)
  • VAT (Europe)
  • GST (APAC)
  • E-invoicing  
• Act as a liaison between business and technical teams to translate functional requirements into technical design specifications. 
• Support RICEW components (Reports, Interfaces, Conversions, Enhancements, Workflows) across AP/AR and tax integrations. 
• Participate in system configuration, unit testing, SIT, UAT, and ensure successful deployment. 
• Perform data validation, reconciliation, and issue resolution during implementation and production support phases. 
• Provide production support, troubleshoot issues, and coordinate with ERP vendors (Oracle, Microsoft) and tax engine providers (Thomson Reuters). 
• Drive continuous process improvements to enhance efficiency, compliance, and automation across financial and tax processes.

Qualifications:

• Bachelor’s Degree – IT, Computer Science, Math, MIS or Data Analytics.
• 4-6 years experience required creating/developing and delivering/implementing software and technology solutions.
• 4-6 years experience required working with core software applications (examples include .NET, SQL, GIT, Subversion, etc.).
• Strong working knowledge of Microsoft Excel, Access and other Office software.
• Strong organization skills.
• Strong communication and interpersonal skills. Excellent ability to accurately communicate complex concepts in ways that resonate with various audiences.
• Strong data analysis skills with the ability to use data from various sources to draw insights that inform strategy and prioritization.
• Strong problem-solving skills and the ability to analyze workflow and processes.
• Ability to exercise judgment about the most productive course of action.
• 1 year creating and troubleshooting RPA bots using MS Flows and UI Path.
• Experience in project management and planning.
• Experience in distribution industry software implementation.
• Strong data mining and data analysis.
• Knowledge of IT design, testing and documentation methods.
• Ability to travel up to 25%.
• 5–7 years of experience in ERP Financials with strong focus on Accounts Payables and Accounts Receivables.
• Hands-on experience working with: 
  • OneSource Tax Engine (Thomson Reuters) 
  • Oracle E-Business Tax (EBTax) configuration and support
• Strong functional knowledge of: 
  • Sales & Use Tax (mandatory)
  • AP (Procure-to-Pay) and AR (Order-to-Cash) processes 
• Proven experience working in multi-ERP environments, including: 
  • Oracle Fusion Cloud Financials
  • Oracle EBS (R12)
  • Microsoft Dynamics (D365) or similar platforms
• Experience with ERP-to-tax engine integrations and cross-system data flows.
• Strong exposure to international localization (Europe & APAC) including: 
  • VAT / GST compliance
  • E-invoicing frameworks
  • Regional statutory reporting
• Strong knowledge of business process analysis, system configuration, and testing methodologies.  
• Ability to create: 
  • Functional design documents
  • Test scenarios and test cases
  • User training materials 
• Excellent communication skills with ability to work across global teams and multiple time zones.
• Experience in multi-country tax implementations (Sales & Use Tax, VAT, GST) using OneSource and/or EBTax.
• Exposure to complex ERP landscapes with multiple financial systems and integrations.  
• Prior experience in support and SLA-driven environments. 
• Hybrid work setup based in Bangalore (on-site + remote collaboration).
• Strong analytical and problem-solving skills
• Stakeholder management and cross-functional communication
• Attention to detail with a strong compliance mindset
• Ability to navigate complex, multi-system environments

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