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The Michaels Organization

Residential real estate development and management

Maintenance Superintendent

Building & Property MaintenanceUpdated on Nov 9
Full-timeRochester, NY, USAIn-person

About the Job

Requirements

  • At least 3 years of full-time maintenance experience.
  • At least 2 years of supervisory experience.
  • Formal training or experience in carpentry, light plumbing, light electrical work, painting, and refurbishing or cleaning air-conditioning units.
  • Willingness to assist with work beyond repair maintenance, including janitorial, custodial, landscaping, and painting duties.
  • A boiler license where required.
  • Familiarity with Occupational Safety and Health Administration (OSHA) standards.
  • A high school diploma or equivalent.
  • Current heating, ventilation, and air conditioning (HVAC) certification.
  • Ability to obtain Certified Pool Operator (CPO) certification if not already held.
  • A valid driver's license and acceptable driving record.
  • Mechanical and trade skills and abilities in the required experience areas.
  • Ability to work safely and follow safety directives.
  • Ability to use a personal computer.
  • Ability to communicate instructions clearly and accurately to subordinate personnel.
  • Ability to communicate clearly in English orally and in writing.
  • Willingness to work evenings, weekends, holidays, and on-call hours when required.
  • Ability to work in indoor and outdoor conditions, including exposure to temperature extremes, cleaning solvents, paint fumes, dust, sharp objects, live electrical wiring, and possible contact with human or animal waste, using proper safety precautions.

Responsibilities

  • Participate in maintenance projects, including periodic inspections of units, buildings, and common areas; perform repairs and janitorial assistance as needed.
  • Schedule and assign work order requests according to maintenance priorities.
  • Obtain bids for work or services; coordinate maintenance contractors, including contract negotiations and scopes of work; maintain knowledge of contracts, suppliers, and their goods and services.
  • Maintain inventory of tools, equipment, and supplies, and adhere to monthly, quarterly, and annual purchasing budget limits.
  • Maintain accurate logs and records for preventive maintenance, warranties, inspections, inventories, and work orders.
  • Perform light electrical repairs, light plumbing, light carpentry, interior and exterior painting, and lock rekeying; assist with custodial work such as pressure washing, sweeping, mopping, vacuuming, trash removal, and window cleaning; repair concrete, masonry, roofs, and fencing when required; and assist exterminators when required.
  • Know the locations of property water and gas meter shutoffs, apartment and fixture shutoffs, and sewer cleanouts, and post a map of them; comply with OSHA standards and company safety policies and procedures.
  • Stay current on applicable building codes.
  • Perform scheduled maintenance on equipment according to manufacturers' recommendations and operating manuals.
  • Interact effectively, promptly, and professionally with residents, contractors, and the property management team regarding maintenance services.
  • Participate in the on-call schedule for evening, weekend, holiday, and emergency coverage, and respond promptly to after-hours and emergency calls.
  • Work with the Community Manager to plan and execute unit turnovers, preparing vacant bedrooms and units for new move-ins within a condensed period.
  • Perform other duties as assigned.

Desired Qualifications

  • Residential property management experience is preferred.
  • Any college or advanced technical training is preferred.
  • Current Certified Pool Operator (CPO) certification is preferred.

About the Company

The Michaels Organization

Residential real estate development and management

The Michaels Organization is a national real estate firm that designs, develops, and manages rental communities. It serves diverse residents, including military and affordable housing, with a portfolio exceeding $12 billion in assets and more than 200,000 residents across the United States. Its business model is full-service and integrated, handling every step from initial design and development to long-term property management. Revenue comes from development fees, property management fees, and rental income from owned and managed properties. A key differentiator is its end-to-end lifecycle control, which aims to maintain consistent quality across properties. The company also supports residents through The Michaels Organization Educational Foundation, which provides academic scholarships to residents. The goal is to provide stable, well-managed housing communities at scale while promoting community development and resident education.

Company size
1,001-5,000
Company stage
Grant
Total funding
$65.7M
Headquarters
Camden, NJ
Founded
1973

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