Head of People

Head of People

Utopia · Serbia (Remote) · — · Posted 2026-11-04

Workplace: remote

Department: Core

Description

We are looking for a Head of People to lead and transform our international HR and Recruitment function. You will improve talent quality, performance, and retention; strengthen organisational culture; and implement scalable people processes across a diverse international business.

You will systematically assess HR processes and recruitment funnels, identify gaps and root causes, and deliver data-driven improvements. This is a hands-on leadership role for someone who can build processes from the ground up, lead change in a low-process-maturity environment, and deliver measurable results with a lean team.

Requirements

• Senior HR leadership experience with strong recruitment and organisational development expertise.
• Proven results improving quality of hire, retention, probation outcomes, and performance.
• Hands-on experience auditing end-to-end HR processes, recruitment funnels, and process deviations.
• Strong capability in HR / Recruitment analytics, KPIs, root-cause analysis, and continuous improvement.
• Experience in performance management, engagement, culture, organisational design, and workforce planning.
• Ability to build practical processes and lead their adoption across different business functions.
• Experience with distributed international teams and awareness of contractor / employment arrangements.

• Strong leadership, stakeholder management, problem-solving, ownership, and fluent English.

• Plus to have:

• Russian fluency
• In-house recruitment or HR experience within the construction, real estate, architecture, design, or hospitality industries. Experience hiring for or working directly within these sectors is preferred.

Responsibilities:

• Develop and execute People strategy aligned with business needs.
• Lead a lean HR and Recruitment team and improve its effectiveness.
• Strengthen sourcing, candidate assessments, hiring standards, and quality of hire.
• Analyse recruitment funnels and the entire HR lifecycle; track deviations, investigate root causes, and implement corrective actions.
• Build onboarding, performance management, feedback, retention, and development processes.
• Build a sustainable culture of engagement, accountability, and high performance.
• Establish and continuously improve People dashboards, KPIs, and management reporting.
• Adapt people practices to corporate functions, site teams, and potentially hospitality operations.
• Partner with leadership on organisational effectiveness, headcount planning, and employee performance.
• Oversee international People operations and partner with Legal and Finance on compliance.
• Personally drive implementation and adoption of improvements.

Benefits

• Opportunity to build and shape the People function of an international luxury hospitality business.
• Direct involvement in strategic organisational decisions and meaningful transformation.
• High autonomy, ownership, and visibility with senior leadership.
• International exposure, remote work, and occasional travel.
• Entrepreneurial environment with a lean, collaborative, multidisciplinary team.

By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

Apply

Apply at Utopia

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