Inetum

Global IT services for digital transformation

CRM D365 Consultant Technique Intern

Business IntelligenceConfirmed live in the last 24 hours

InternshipTunis, TunisiaNo salary listedHybrid

About the Job

Requirements

Be an engineering student at Bac+5 level in Software Engineering.

Responsibilities

Design and develop a solution to collect, centralize, and analyze user feedback through different evaluation and survey channels.
Set up dashboards and key performance indicators to measure satisfaction, identify areas for improvement, and support decision-making.
Develop reporting and data-visualization features to track user experience and changes in satisfaction levels in real time.

Description du poste

Conception et développement d’une solution de mesure et d’analyse de la satisfaction utilisateur:

Missions du stagiaire :

Concevoir et développer une solution permettant de collecter, centraliser et analyser les retours utilisateursà travers différents canaux d'évaluation et d'enquête.
Mettre en place des tableaux de bord et indicateurs de performance (KPIs) pour mesurer la satisfaction, identifier les axes d'amélioration et faciliter la prise de décision.
Développer des fonctionnalités de reporting et de visualisation des données, permettant un suivi en temps réel de l'expérience utilisateur et de l'évolution des niveaux de satisfaction.

Qualifications

Élève ingénieur (Bac+5), Génie logiciel

Informations supplémentaires

About the Company

Inetum

Global IT services for digital transformation

Inetum provides IT services for digital transformation in 26 countries, serving enterprises, SMEs, and public sector clients. It offers cybersecurity, cloud computing, predictive maintenance, and augmented reality, delivered through consulting, managed services, and proprietary software. It differentiates itself through a broad service portfolio, strategic partnerships with Microsoft and Sage, and a focus on tailoring solutions to fit each client’s needs. Its goal is to help clients adapt to a changing digital landscape, improving business agility and creating economic, managerial, and social opportunities.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Saint-Ouen, France
Founded: 1995

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