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The Oncology Institute of Hope and Innovation

Provides value-based cancer care in community

Front Office Associate Outpatient Oncology Bilingual

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeLos Angeles, CA, USA

About the Job

Requirements

  • A high school diploma or GED is required.

Responsibilities

  • Greet and check in patients, and collect co-pays and payments.
  • Interview patients to gather health history and current medications for health screening.
  • Participate in mandatory staff meetings as needed.
  • Schedule appointments and answer incoming phone calls.
  • Promote the organization's customer-service behavioral standards.
  • Maintain and protect the confidentiality and security of organizational information, including financial and client information.
  • Perform other duties as assigned.
  • Work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations.

Desired Qualifications

  • Bilingual ability in Spanish and English is preferred.
  • One year of medical receptionist experience is preferred.

About the Company

The Oncology Institute of Hope and Innovation

Provides value-based cancer care in community

What TOI does: The Oncology Institute of Hope and Innovation operates one of the largest community oncology practices in the United States, offering medical oncology, radiation oncology, and patient support services in a community setting rather than a hospital. How its product works: It uses a value-based care model that focuses on achieving good patient outcomes while managing costs. The institute coordinates oncology services through expert doctors and support teams to provide comprehensive, accessible cancer care, and it has demonstrated savings for Medicare. Who it’s different from: It combines a large, community-based footprint with a clear focus on value and outcomes, delivering coordinated cancer care outside hospital walls unlike many traditional fee-for-service models. What its goal is: to provide compassionate, high-quality cancer care in the community, improving outcomes for patients while controlling costs for individuals and payers.

Company size
201-500
Company stage
IPO
Headquarters
Cerritos, CA
Founded
2007

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