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Maersk

Global container shipping and end-to-end logistics

Process Management Associate

Operations & LogisticsPosted on Nov 6
Full-timeHamburg, GermanyNo salary listedIn-person

About the Job

Requirements

  • A completed degree in Quality Management, Supply Chain Management, Logistics Process Management, or a comparable field, or completed vocational training in Warehouse Management or Process Management.
  • Several years of experience in project, quality, or process management; experience in the automotive industry is preferred.
  • Experience with ERP or warehouse management systems such as CW1, SAP, or PSI Penta is preferred.
  • Experience with ISO audits or TISAX certification.
  • Fluent English and German at least at C1 level.
  • Good computer skills, including Microsoft Office applications.
  • A customer- and quality-oriented approach to work.

Responsibilities

  • Define and implement measures and standards to maintain ISO 9001, ISO 14001, and ISO 45001 certifications.
  • Coordinate internal and external audits.
  • Process customer complaints in the automotive sector.
  • Manage standard operating procedures within a document management system.
  • Develop, monitor, and optimize processes to ensure daily inbound and outbound activities.
  • Conduct root-cause analyses of process disruptions.
  • Monitor the daily EDI transmission of call-offs from original equipment manufacturers.
  • Communicate with customers, service providers, and original equipment manufacturers in the automotive business about process issues.
  • Prepare and monitor inventory-taking activities.
  • Coordinate logistics and warehouse processes internally with the warehouse and administration teams.
  • Support the monthly billing process for out-of-contract value-added services.
  • Manage packaging materials.
  • Analyze process-related data and trends to identify bottlenecks and inefficient processes, and initiate improvement measures.
  • Ensure compliance with warehousing regulations and standards and implement environmental and sustainability initiatives.
  • Maximize warehouse operating efficiency and support achievement of quality, customer service, and cost-efficiency goals.

Desired Qualifications

  • Experience in the automotive industry.
  • Experience with ERP or warehouse management systems such as CW1, SAP, or PSI Penta.

About the Company

Maersk

Global container shipping and end-to-end logistics

Maersk is an integrated logistics provider that connects and simplifies customers’ supply chains through global shipping and end-to-end logistics services. Its offerings span ocean freight, inland transportation, warehousing, and supply chain management, all coordinated with digital tools that give customers visibility and control over shipments. Unlike traditional shipping lines, Maersk positions itself as a comprehensive logistics partner that integrates multiple modes of transport and services to create seamless, transparent supply chains. The company pursues a global reach—operating in 130 countries with more than 100,000 employees—to serve businesses of all sizes. Its goal is to make global trade smoother by delivering end-to-end logistics solutions that unify what moves by sea, land, and in between.

Company size
10,001+
Company stage
IPO
Headquarters
Copenhagen, Denmark
Founded
1904

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